Spencers Cafe — Restaurant in Bakersfield

I have gone to this place for years and this was the absolute worst I have ever seen. I ordered a steak and egg breakfast medium rare and asked for oatmeal first. The waitress brings my meal out then tells me my oatmeal will be up soon. I had asked for it first so I asked her to cancel the oatmeal cause by the time you have all the food at the same time it's cold by the time you can get to it no big deal. The steak I ordered medium rare was medium well no pink whatsoever. I cut a slice off the end then a single cut down the middle of the steak same medium well. Hash browns were burnt on the outside and like mash potatoes on the inside. Did not take a single bite of the steak forced myself to eat the hash browns eggs and toast. Eggs and toast were fine hard to screw those up. Waitress never inquired as to why I would push the most expensive part of my meal way but she knew I heard her talking with the girl cleaning my table as I walked up to pay my bill. Cashier asked standard how was everything I told her not good never asked to get a manager involved tells me they don't care just going through the motions. I paid my bill and left. This is the worst service I have ever received they clearly don't care for the customer. In a time everybody options they made no attempt to make the experience any better I'm not one to make a scene so I just paid my bill and left. I feel like I have them opportunity to make the experience better waitress knew I the steak was over cooked cashier knew the experience was not good nobody offered any kind of service. I would not recommend doing business with...

Service: The service has been the best we received in Bakersfield, very personable. While nearly all of Spencer's waitresses provide excellent service. Stephanie is a pro. Very efficient and anticipates your needs. . All the waitresses assist each other with drink refills so you're almost never waiting for another cup of coffee.

Food: We only go for breakfast so I am not too familiar with the lunch menu. The hashbrowns, which I usually judge a breakfast place for are almost always perfect, crispy and golden brown. Country-style potatoes are also available. With some menu items, a biscuit and gravy is offered in place of your choice of toast. The guys in the kitchen do a great job. Requests for eggs have been accurate. My go-to is the Chicken Fried Chicken.

Value: Big portions for the price. There are breakfast specials for the weekend and weekday along with a senior menu available 7 days a week. The menu has a good variety to choose from. Our ticket averages $9-$10 per person (we're not getting specials).

Cleanliness: Very clean and in a...

Was sooooo hopeful that this place would be a good substitute for our regular breakfast place but we were entirely disappointed. First the only good thing....the young waitress was very courteous and kind. So what happened? I ordered the porkchop and eggs and when the brought it out it looked promising with two porkchops that were breaded and looked like German Schnitzel but that is where the good ended. Underneath the breading was two very thin bone-in chops that had a very unpleasant gamey flavor (past it's prime meat?) that was overcooked because it was so thin. My country potatoes would have been fine if they were fully cooked but since I'm not a fan of al dente potatoes that was strike two. My wife ordered a biscuit that was almost burnt on the outside and almost raw on the inside so that was strike three. We were also not impressed with the overall upkeep of the place that is in need of a deep cleaning and lots of touchup work. Our booth area had plenty of chipped paint and torn...