McDonald's — Restaurant in Baldwin Park

Standing around waiting for customer service or to at least being adknowledged i started to notice things. The first ants on the counter where a tray of yogurt was sitting, brought it up to the employee (first sign of acknowledgement or interaction)she moved in about 3 inches away🤦‍♂️. After she said she'd help us in a minute. Standing around for another couple minutes seen a fly buzzing around a person's food as well as another one near by. After standing around for another 5 minutes the young lady finally said I can help you over at the order yourself kisok which I know how to use but all I was ordering was a soda so she walked over to the register and helped me there. Had she asked or acknowledged the customer when they stood in front of the counter when she seen them she could have saved both us time. This place expects people to use the kisok and won't even make eye contact with you as if you can miss the huge 6 foot 2 300 pound giant standing right in front of you🤷‍♂️. Very unsatisfied with this place even the management doesn't make eye contact or interaction with the customer. I'm not gonna stop coming in here cause the bad experience I'm gonna come in here more often til they get it right. If they keep up the poor customer service I'll keep complaining to corporate. I'll take 10 minutes out of my day to complain not cause I'm petty but rather cause I'm a man of...

Again I went in I was the second car I placed my order got to the window to pay and the cashier read my order back and it was wrong I asked her why are you charging my stuff separately I told her I ordered combos she said wait she called the manager she came upset reread the order it was corrected as combos so she didnt apologized or anything she just turned and walked away then I paid at that time I moved my car a lil forward and the cashier said no wait here so I noticed the car infront of me was still waiting so they gave me my order at the window you pay at this McDonald's really has some managment issues there was 6 cars in back of me as I pulled out the car that was infront of me parked and went inside the store with there bag in hand so I think there order was wrong also so sad this is my 4th time coming to this McDonald's and having a problem but you would think I would learn not to go to this one but its closes to...

I give 1 star for these reason. The rating system is to rate the experience. First, this whole having to order at the kiosk is stupid. I go into an establishment that wasn't even busy and at the counter they tell me I have to order at the kiosk. I'm paying cash so after dealing with this computer I have to csll a guy over to help me and then go back to the counter to pay. Then while im sitting there eating, I hear every conversation the employees are having loudly and it non work related. Talking about tequila and getting drunk at the beach on Saturday. This is at 10am this conversation was going on. What happen to professionalism? Ray Kroc and the McDonald brothers would be ashamed. Kroc would come out at make them retrain everyone in manners and professionalism. MANAGER AT THIS MCDONALD'S, FIX YOUR PLACE. YOUR STAFF SUCKS. THEY WANT $15 AN HOUR BUT THEY WORK LIKE THEY ARE...