Naked Grill Sushi & Yakitori — Restaurant in Baltimore

I ordered takeout sushi from Naked Grill tonight and was super disappointed. There were two employees behind the counter and the place was empty. The service was weird- the employee who "helped" me was rude and not very friendly, and when I walked in and let them know I was there to pick up a mobile order, she simply pointed to a brown bag on the counter, as if I was supposed to magically know that they leave takeout orders on a counter accessible to anyone?? It had a receipt waiting for me to sign, which I did.

I ordered the surf and turf and 1000 island rolls, and they were packed in the same container. The surf and turf roll, which I was actually excited about, was TERRIBLE. The lemongrass beef was so tough that it was actually inedible, and had very little flavor other than the lemongrass. After trying to chew it for a few minutes, I removed it from the rest of the roll. It was not served with the Hawaiian barbecue sauce that the menu advertised. The thousand island roll was ok-not great, not terrible.

Having spent $25 on 2 takeout rolls, I expected a lot better. I have a friend who loves their sushi, so I may give it another try-maybe it was an off night? They have some other things I'd like to...

Authentic delicious and fresh Thai food, generous portions and very much worth your $. Never disappointing. I’ve tried Thai food from other restaurants but their food in particular is the most delicious and you get the most out of what you spend. Enjoy ordering food from them every time I go into the city.

Update: 👎👎👎👎👎 don’t even bother with carry out. Had more than 30 minutes to get the order in before they closed but the female answering said they dont take credit cards over the phone (even though we’ve placed orders over the phone before FOR YEARS) and the person answering the phone had no access and/or was told not to run it that way because it costs too much $ for them (the last place that told me this was a Chinese restaurant). Was told to go online but site is confusing and you have to create an account. Inconvenient. Very Disappointing!!!!! Did not even want to get the manager or someone else to run the order.

Update: had decided to give it a second chance for carry out and won’t be back, EVER!!!! New employee they hired (Caucasian female) made snide inappropriate remark about my review out of nowhere (who does that?) and owner with coworker gave me nasty looks as I walked out the...

Absolutely terrible experience from start to finish. I had high hopes based on the hype, but this place was a huge letdown. The service was borderline nonexistent—our server disappeared for most of the night, and we had to flag someone down just to get water. The food? Overpriced and underwhelming. My chicken was dry, the sides tasted like they came from a microwave, and everything was lukewarm at best. To top it off, the music was blasting so loud we could barely hear each other talk. This place felt more like a chaotic bar trying to serve food than an actual restaurant. Save your money and go literally anywhere else...