OneDo Coffee Roasters — Restaurant in Baltimore

I rarely do reviews but I stopped here on my way to New Jersey. Reviews looked great and shop looked cute so we decided to pick this over the other shops nearby. I’m genuinely confused by my experience compared to the reviews. To start, service was poor. Just from not being greeted to short abrupt responses, maybe I’m being picky here but was not the most welcoming atmosphere. I will say no one was rude, just maybe the word is.. not personable? I can see past that, especially if you make a damn good coffee. After completing our order, I watched as our coffees were being made, and was appalled to see the employee eating a popsicle while making the drinks. I’m all for a nice treat but while hands on someone’s food just did not sit right. (At this point, should’ve voided the order but tried to convince myself it wasn’t a big deal and did not want to be confrontational). On to the food…by far the worst breakfast sandwich I’ve ever had, definitely better off stopping at a McDonald’s or something. Everything is microwaved and as I watched it being prepared I, again, felt like I should’ve just voided the transaction then and not given that benefit of the doubt. After being in the car for hours and needing a quick pick me up, it just sucked having to stop elsewhere after receiving our order. I was amazed to learn this place as been in business for 6 years, if I read that correctly. Sucks to spend money on poor quality food and service, I won’t be returning or recommending. We stopped at 913 S Lakewood ave, Baltimore. Is this under new management or is there a separate location everyone is posting about...

i overheard a very disheartening conversation between two workers here. and i truly HATE to be a karen and leave a review, but i hope that the person who said the things she did today learns that she serves people from all walks of life - 🇵🇸 people included. it hurt me so much to overhear the lives of my people being light banter and debate between coworkers

i have been a loving customer of OneDo for 2 years; i applied to my graduate program here, received my acceptance, and so much more. it has been around for so many milestones of my life!!!

a barista today was talking quite openly about how she doesn’t involve herself in politics and is afraid to share that she’s not pro-🇵🇸 because “if you’re not pro-🇵🇸 people will hate you” (I guess she is unsure what she believes). this review is not to hate on someone who may just be uninformed, but to share with her how much these conversations and lack of desire to learn can harm those around you.

to the barista today (on 5/6, talking about turning down some tattoo job for 🇵🇸), 🇵🇸 people are used to not being supported or seen as human. but for their entire existence and humanitarian crisis to be boiled down to a ‘political issue’ is just not pleasant to hear. from one woman of color to another - big ouch.

all that i ask is that in a city as diverse as Baltimore, please be mindful of the things you say and who is around to hear them.

still giving 5 stars, because i didn't write this review to hurt the business or her job, i just want to share how much it can hurt people to be so...

I would highly suggest NOT going to this coffee shop. Rude, unprofessional staff that yap and dilly dally instead of hustling to output orders. Waiting 20+ minutes for coffees when there’s only 2 people in line. Consistent bad attitudes and inefficiency from employees. Constant ingredients being out of stock with no sense of urgency to replace them. Overcharging for mediocre coffee that doesn’t live up to the hype. A weird smell in the coffee shop. Overall an extremely poor experience every time I come in here. And to top it all of, the short skinny man with tattoos who consistently is yapping and gossiping instead of making coffee and keeping the line moving. The short skinny girl also extremely rude, making food poorly and giving major attitude to customers while handing them sloppily made breakfast. Mediocre service and a lesson on efficiency and urgency would really help this place out. Employees need a reminder if they don’t wanna work in a coffee shop they can take...