Yayah, the faithful employee at the time of our visit, was truly a delight.
Lost in the desert and in search of sustenance, our party of 4 stumbled upon an oasis: Baskin-Robbins. As we walked in, a gentle sound played on the speakers to signal new customers have arrived. However, Yayah was on his toes and ready to serve us—no alarm necessary.
Suddenly, choice overload struck us all. We went from having no options for food to god knows how many. We asked, “Yayah, what flavor scoop would you recommend for a treat?”
“Man, you know we got 31 flavors man, you know what it is”
Ah! So that’s how many options we had.
The friendly interaction continued as our friendship with Yayah was fashioned, and we were on our merry way, ice creams of all flavors in hand.
Excellent ice cream, even better service from our...
Read moreI understand they're new and not used to the menu, but waited 15 mins for a milkshake sundae, a chocolate waffle cone and a cappuccino blast. My cappuccino was not completely full which. I paid 6 bucks for a small which is irritating for it to be not all the way full. The first time I asked for a mocha cappuccino they served me a vanilla one this time I decided to say something a out it and they said "oh we didn't know we had those flavors." It's on your menu you should know. Really need to work on the speed or better training. And better at organizing at doing orders the way they are doing it looks too scattered. Overall icecream was good. Cappuccino was a little watered down due to...
Read moreToo slow, under-staffed. Not good for folks in a hurry to get somewhere in the morning.
Horrible experience trying to get a simple cup of cappuccino.
Will be buying coffee down the street next time.
Update on 17 March 2019: Still understaffed but a bit faster today. Ryland, the manager, is most pleasant and tries hard to please. Hope they get better and faster.
Update on 14 April 2019: three customers managed to completely overwhelm their three employees. We waited for 5 minutes. No progress. We left. It appears they lack a process to handle any volume beyond 2 guests. Really want to embrace this place since we work nearby, but, we never seem to be able to go get...
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