Los Pilares Mexican Restaurant — Restaurant in Bartlett

Chips are staled, server seemed to have an attitude, over heard him tell a lady that brought a take out order back, not sure of why. " next time check ur order and don't bring that one back". Ordered fajitas, menu describes tender strips of chicken and steak. I finally spit the steak out after chewing for 5 minutes, the chicken was burned, shrimp are over cooked. I love mushrooms and menu claims they are in the fajitas, never found a one. Idk why I decided to come here, I usually don't. I don't think I'll be back. I'm pretty done and now I get my water. I made myself a little taco salad with the shredded lettuce, beans, sour cream, pico, guacamole and couple of shrimp. Margaritas decent for a restaurant, you have to order top shelf to get a decent one. I'm the only customer in here, so being busy isn't an excuse. And friendly isn't the word I'd use to describe this place. I'm usually a good tipper, I waited tables and tended bar for many years, but wow. Well at least I didn't have to cook, but do I want to eat it... Hope every one else has a better experience and I hope they read this and take into consideration the things I wasn't happy with and do better. Mexican restaurants are on every corner, i can easily go eat at...

Most times I've been here it's been a wonderful experience. Great food, great drinks, and a great atmosphere. Tonight was different though. Arrived around 7:20pm, was told 20-25 minute wait time for 2 adults and 3 kids (we can all fit in a booth together). Waited over 45 minutes, asked again how long it would be or if we were the next table to be sat, and was told we'd have to wait another 20 minutes. Don't tell a whole family 20-25 minutes, if you really mean an hour and a half. We could've went to see a whole movie before we got seated here tonight. Please believe we left and will be taking our Mexican appetite to a different...

Pretty great overall. Good food, service was decent for sure. Super nice people.

We were there on a night that a large party was also there, so it's not what you would call a typical service night.

Great place with good prices. . . My only thing was that it was a bit "run of the mill". . . Not a bad thing, there's a reason that these types of Mexican spots are so popular. I just usually like to see a place that has something to set it apart. But that's just me. Definitely check...