If you don’t check behind the staff, the orders are NEVER right. I’m not talking about little details like no sauce or giving the wrong sauces, I’m talking about not giving you whole meals in your order. Or tonight for example. I had two of my meals missing and a gallon of sweet tea too. Along with utensils, napkins, sauces as well. I said something to the staff as politely as humanly possible (I’ve worked as a waitress for years, and my first legal aged job was actually at Zaxby’s. I get it the job sucks) but the staff acted like I horribly inconvenienced them asking for the missing parts of my order. To make matters worse, the gallon of tea spilled in my car because it was not sealed properly. Beyond that, the cooks don’t give a fig about the preparation of the food either. Sandwiches for two of my meals were smashed flat, my son’s meal was missing his coleslaw and as you can see, the kickin’ chicken sandwich is the furthest thing from kicking. Without sauce it isn’t what I ordered. I’m tired of having a less than mediocre experience at a restaurant that’s supposed to have higher standards than McDonalds…but doesn’t. It’ll be a long time before my family returns for a meal. Paying good money for food to have attitude thrown at you despite being as polite as can be…it just isn’t worth it. I’d rather go to McDonald’s….and I...
   Read moreDisappointed in this location. We arrived here at 8:40 on a Sunday night. Dining room was dirty, soda machine and drink station was sticky and unclean. Service was slow even though we were the only people there. We waited 15 minutes for our food, while we were waiting someone turned the lights off on us! We were finally handed our food in a to-go bag and one of the workers took away the tea urn and we had to ask to get a refill before leaving. We ate in the car and our food wasn’t even hot. We got a salad, a nibblers meal, fried pickles and a milkshake. Everything was cold, the salad wasn’t even full and I could have strained the grease off the fried pickles into a bowl. If you advertise that you are open until 10, don’t make customers feel unwelcome at night! Will not be coming back here! The red bank location is...
   Read moreI went through the drive through with my grandmother today. As we pulled up the woman who was taking orders at the drive through proceeded to explain the drink machine was not working. We understood that, I get it, thinks break. But when my grandmother asked if we can order and not add the drink charge. The woman was very rude and snippy saying “we are doing the best we can.” My grandmother apologized and let the women know that she she was only curious if it would be the same price or cheaper without the drink and apologized if she came off as rude. The woman taking orders continued to be extremely rude! Honestly I will probably never come back to this location! I’d rather drive to lexington or even Columbia than come to the Batesburg...
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