Raising Cane's Chicken Fingers — Restaurant in Baton Rouge

The first horrible experience I had with raising cane. I clearly thought they were better then this, but apparently not. We ordered the 50 pc with pan of fries. They forgot to include the sauces. The business group was all ready to eat and enjoy their food, but no cane sauce. I thought the workers suppose to check to make sure everything is in the bag, but clearly they didn't. How are we suppose to eat chicken strips with no sauce. Now our guests has to wait until we send someone back over to the location to pick up the sauce, such a huge inconvenience at 5:30p traffic time. We wanted to bring all the food back but the manage said we couldn't. Now the food is getting cold, waiting on the cane sauce that should have been included in our order. If they spend more time being professional instead of clowning around we probably would had our order correct. The manager Jacob didn't care not one bit, no apology, and said he couldn't do nothing to make this situation better other then give a few more sauces. Our food is cold now waiting on the sauces and this is best you can do for a $100.00 meal. Managers are suppose to resolve the situation, not make it worse. I was furious 😠 after talking with him. Most people apologize for their mistakes but not this location. I guess it was our fault we didn't get the cane sauce and had to drive back to pick it up, and let the food get cold before we were able to eat it.. All these years, we have never had to check our order at different locations, but at Perkins Rd location, you better or you will have to return. Thanks for ruining our business meeting with special guests, we really appreciate it, Raising Canes on Perkins Rd.😪.

No accountability or apology. This location on Perkins Rd, is a huge...

Raising Cane's already goes above and beyond, but the employees here deserve extra special thumbs up. I drove up close to closing time, exhausted from the workday. I was not in a good mood, I just wanted to get my food and go home. I was greeted with the kindest call my sweetest voice. I growled my way through my order and I was thanked for placing it. At the first window, I was still a little grumpy, but the employee did not take it to heart. They must have seen how tired I was. By the time I got to the last window, I was in a much better mood. No matter how grumpy I was, even though I knew I wasn't taking it out on them, they must have known too because they didn't take it personally. They were never anything but kind and professional. They even gave me extra ketchup because I asked for it.

The food is exactly what you would expect of Raising Cane's. Their motto is not one love for no reason. The chicken was hot, crispy, fresh, juicy. The fries were hot, fresh, not too heavily salted. The toast was perfect. And Raising Cane's is the only place you can ever be 100% sure you're not going to get a nasty fountain drink because they make sure they change out their boxes and their canisters. Thanks a bunch...

Raising Cane's already goes above and beyond, but the employees here deserve extra special thumbs up. I drove up close to closing time, exhausted from the workday. I was not in a good mood, I just wanted to get my food and go home. I was greeted with the kindest call my sweetest voice. I growled my way through my order and I was thanked for placing it. At the first window, I was still a little grumpy, but the employee did not take it to heart. They must have seen how tired I was. By the time I got to the last window, I was in a much better mood. No matter how grumpy I was, even though I knew I wasn't taking it out on them, they must have known too because they didn't take it personally. They were never anything but kind and professional. They even gave me extra ketchup because I asked for it.

The food is exactly what you would expect of Raising Cane's. Their motto is not one love for no reason. The chicken was hot, crispy, fresh, juicy. The fries were hot, fresh, not too heavily salted. The toast was perfect. And Raising Cane's is the only place you can ever be 100% sure you're not going to get a nasty fountain drink because they make sure they change out their boxes and their canisters. Thanks a bunch...