Capri Pizza — Restaurant in Beachwood

Oh no, a 1 star experience! I was on vacation in quiet Bayville and asked a local to recommend a decent nearby pizzeria and she pointed me here so I rolled the dice. What a mistake. Being from Northern Jersey we are spoiled with excellent pizza options and this place dropped the ball hard. I asked for a Margherita with anchovies and extra cheese - I wanted fresh sliced mutz as the extra cheese, not just more regular shredded cheese. So a two topping large pie. They charge me $33 and I was like wait a second, something has to be wrong here and the counter boy was like “Uh no, those toppings you got are special toppings so they cost extra and the prices have gone up for all ingredients.” I stomached that instead of causing a scene, walked out grumbling to myself this better be the best pizza I’ve ever had in my life, BUT I should have looked at the pie before I brought it home. ALWAYS DO THAT! Pure disaster just by the looks of it. Wilted crust, flavorless sauce, no extra cheese like I wanted, anchovies disappeared - just BAD. I did eat most of the pie over two days but that’s bc I was lazy. It was one of the worst I’ve had lately. So I went on their website to check the prices out bc I felt strongly that they ripped me off - and they did. I went back the next day and demanded $8 back, which is the price it should have been. I should have asked for the whole amount back but I did eat the pie so that was that. In a nutshell - just avoid this...

I walked in here tonight asked for a large pie, and one slice while I wait. They tried to give me a pie that was on top of the oven for I don’t know how long. I said to the man who was making pizza how is it possible to have my pie done in two minutes after I walked in (not a pre-order) he laughs and said sorry. I asked could I get the slice while I’m waiting for the pizza he then tell the girl in Spanish give him both. Again, No I want a fresh pie I won’t take that pie that was sitting there. My grandmother ran her own restaurant, and let me tell you Capri made it very difficult for me to ever walk back in there again. My ricotta slice was barely above room temp so I had to wait a reheat it at home. The plain pie had enough cheese and it was good, it just felt like dentistry work to just get him to make me a fresh pie. I can understand the urge to collect the money. They asked for it before they tried pulling a fast one they raised the asking price because I asked for a fresh pie, which in my opinion violates customer service to the max. The only reason I gave two stars is because the counter girls were nice and I have a soft spot for...

We have never been here and went there about a month ago for first (and last) time. We weren't greeted when we entered and had to ask can we take a table. My wife then had to go ask for menus and had to ask again for someone to take our order. The man behind counter, who seemed to be manager or owner, came out and took our order. Where was waitress? Then some waitress came out with no teeth and was about to bring meals out and we had to ask where are the salads that came with it? We eventually got the meals and my chicken was rubber!! Worst chicken I ever had and we eat out a lot. If that wasn't enough no one ever came to check on us to see if it was okay or even bring us bill. Again my wife went to counter and asked cashier or delivery person for it. UGH!!! Will not be...