Waffle House — Restaurant in Beaumont

Absolutely the worst store in the chain. The cleanliness was questionable as all the unoccupied 4-tops were stacked with dirty dishes. We had to set our table as we could reach the silverware but could not get someone to set our table. We received our drinks after the first 10 minutes and we were never offered any refills the remainder of our visit. None of the orders, which came out much later than the two groups that came in after ours, was right. We were presented with the same wrong dishes multiple times. None of our orders received their meat until we pointed it out.

Please note 5-people working and maybe a total of 20 people in restaurant. Our party had 8 of those and we received the worst service we have ever had at any establishment ever.

The busboy took our order after emptying the trash in the bathrooms. That was the last time anyone came to check on us without our prompting.

True examples: Order 1: 2 scrambled eggs and toast (never received) Order 2:. Sausage, ham, double order of hashbrowns (never received hashbrowns, meats came 10+minutes apart) Order 3: 2 eggs over easy, bacon, hash browns, toast with extra toast (only 1 egg, half order of toast Order 4: All-Star with grits (was served with hashbrowns and never got grits)

This is not all but an example of half our orders.

Everything we eventually did receive was because we asked multiple times. Sometimes we were just ignored and others we were heard but not listened to. None of our orders was complete or correct.

Not sure where others reviews are as this place would receive negative stars if possible. Nothing went right. Even though partial meals were comped we were left hungry and extremely dissatisfied. Customer service was simply non-existent!

UPDATE:. I was contacted by "corporate" about all the issues. Explained to the gentleman that I would update my review upon follow through. I was told that they would review and handle the issues at the location. I was given assurances and the offer of coupons to get me back. No-go on the coupons and have not been back to Texas. Beaumont, in general, will not ever be on any future plans for me! Follow through never happened. ...

Waffle house taught me how to listen and follow orders how to operate under pressure how to take inventory an the joys of serving others... You must break the egg to cook it... I enjoyed eating a BLT and a bowl of chili everyday.. I watched it mold people into leaders and managers.. It deflated my ego it taught me the laws of perception and how when working with others I must compromise listen understand and remain patient... It taught me the kitchen and the brand... It taught me that all men are not equal that experience and knowledge and wisdom and action are a time honored American process... Entitlement means nothing to me praise means nothing to me it is how I learn and build and work with others no longer is my push greater than my pool... It taught me that there is only one job in this circle and that is refinement and coexistence... It taught me that understanding is better than being understood.. It taught me who is a King that is both beneath his servants... Today I put my trust in My elders and this grand design... I will accept what is not what it could be... The only freedom I believe in is the vast knowledge of Gods kingdom and the willingness to put our common welfare before my own always... To judge not an see the good in everything... Waffle house taught me that even though it be my bread and butter that the workers deserve the praise who deserve the songs... May I be the servant of those who serve me and respect them first and love them with time for all they have done... For how shall the roots remain strong without it's branches.... Waffle house taught me the pains of government and economics... I wish I had money to eat there...

Sooooo pricey. It's good food yes I agree. Although there are times they're off on orders or special instructions if it ain't on the picture on the plastic menu the cook might not be Hooked on Phonics or what have you. For instance, we went in there about a month-and-a-half ago and they had no gravy and no butter. Above All Else how can you not have butter at The Waffle House anyway that was not the case this time but my husband got the Grand Slam which was supposed to be on special and I got the hash brown bowl with double mushrooms and then all of the stuff that's already supposed to be included and my husband got one extra waffle we got two drinks and the price was $49. Crazy thing is we went in and ordered it because we were taking it to go on our road trip and they told us it would be a little bit so he came back outside to the vehicle to wait with me. AFTER the food was finished cooking and they had bagged it all up we saw the bags on the counter. As my hubby was summoned to come pay,, we were dropped with that price the food was already made what we were going to do then it was like 2:15 in the morning? There's a reason they don't take orders over the phone but for $49 and if you have to eat it there there are def. no extra frills best believe 50 bucks at a waffle house I mean does the waffle break dance ? Good food...