As someone who’s worked in hospitality, I understand the pressures of the job and rarely write negative reviews. I came in excited to enjoy breakfast with my son—he’s a regular here and he spoke highly of the place. When I arrived, I was told to sit anywhere in a designated area. The only available table seated six, so I settled in with a cup of coffee and waited. As larger parties began arriving, I felt badly occupying such a large table for just the two of us. I tried to flag down the server but couldn’t get their attention. Thankfully, two kind guests nearby offered me their booth as they were leaving. As I was moving—coffee cup in hand—I was startled by a loud, “LADY, WHAT ARE YOU DOING?!” The same server who I was unsuccessful in flagging down. I tried to explained I was trying to be considerate, but she continued to scold me, saying, “GREAT, NOW I HAVE TO CLEAN TWO TABLES and there are people waiting!” The server’s tone was intense, aggressive and accusatory. I noticed other customers turning to watch what was happening. As this was happening my son walked in and heard what was happening from the front of the restaurant. He asked, “Why are you yelling at my mom?” The server had no response and stormed off. He immediately said, "Let's go. We're going somewhere else." I understand that my actions may have created a bit of extra work, but there are countless ways that situation could have been handled with professionalism and kindness. I chose not to name the server, hoping this was an isolated incident. But if this is a pattern, I truly hope it’s addressed—for the sake of future guests and the restaurants reputation. Sadly, their actions cost them more than just my business—they lost a regular in my...
Read moreI ordered the Thai basil scramble. It arrived without any Thai basil in it. I asked why and the waitress returned 10 minutes later (after I said screw it and ate the food because I was starving) and said that the cook ran out of Thai basil and even the owner was not aware of being out. She apologized and asked if the food was still okay, and I said yes, it is edible but had I known that essential elements of the dish were missing I would have ordered something else. She ended up comping the coffee, which was an acceptable compromise after the event occurred. Before dining here you should also know that the sausage gravy is straight from the cans sold at Cash and Carry without any additional seasoning, add-ins, nothing. If you are truly looking for diner, homestyle food that you could cook at home if you were just to go out and grocery shop and buy things to pour out of cans, this is the spot for you. The pies were straight from pre-made frozen. Coffee was $2.99, unlimited refills, for generic non local coffee. Service was fast. Parking was easy. The tummy ache after from cold food is not yet known to have caused the poops at the time...
Read moreThe Blue Moon Diner is a matter of "comfort food" and that is always directly related to how comfortable you are while enjoying it. The Blue Moon has the funnest most bouncy booth seats ever. Somewhere along the line, the owners realized if their customers were grossed out by old cracked flat seats, they would never return (or trash the place (remember Sharee's?)). I'm so very thankful my well shaped bottom is supported in these seats. Nothing was oddly sticky either and the bathroom was spotless and large enough for a small gaggle of giggling girls whilst I went about my business. Ok back to the food! So our solo server had the entire place to herself, still rocked things effortlessly and still apologized for the delay (what delay?! Girrrl, you rock). Whoever is in the back is paying attention!! Omgg my order came out right the first time, and everything was fresh. I spied actual real bags of potatoes in the back!! And to top everything off, while I was miling around to pay my bill at the counter, I, cshine421, enjoyed my favorite: diecast cars from the past! A lovely experience. We ought to have a car meet here y'all....
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