Popeyes Louisiana Kitchen — Restaurant in Beaverton

Settle in folks, there's a little backstory here. As we know, Popeyes can usually be depended upon to provide a pretty decent chicken sandwich. I would venture to say, better than Chick-fil-a. Yep, I said it. Sorry Chick-fil-a aficionados. Anywho, about a week ago, my coworker and I decided to order lunch from here. Fast, close, relatively decent for fast food. Drive thru: I ordered his meal with fries and I got a sandwich and regular mashed potatoes a la carte (I've learned the hard way about their fries). Well, what I haven't learned is to check your order before you take off. I didn't notice that my order consisted of a sandwich and a spork. Had the mash not been 4 and change, I would have let it go. But I'm not rich, so I called and spoke to a relatively pleasant lady who was able to pull up my order. She told me that she would leave instruction in the manager's office and I could come back when it was convenient.

Fast forward a week later and I'm flip-flopping between Popeyes and Taco Bell. Oop, Popyes. I can get Taco Bell tomorrow. On my drive, I remember the potatoes and end up going in so I don't have to try to explain to a speaker what happened the last time with someone waiting behind me. The young man who takes my order is again pleasant and I explain that I was missing my mash on my last trip and the instructions I was given. Everything seems like it's going well until, as I'm waiting for my order, I see him talking to a manager and this manager starts looking at me with a deep seeded contempt. He motions for me to come over and basically challenges my story and snidely says there is nothing documented in the manager's office. Then he asks me when this happened and I told him it was about a week ago. He AUDIBLY scoffs at me and turns his back to me, basically throws a container of mashed potatoes in a paper bag and shoves them at me. He acts like he's doing me a huge favor by giving me these mashed potatoes without documentation. Dude, seriously, do you not think I could think of something better to scam someone out of than a small scoop of mash and gravy? You insult my intelligence, sir.

Anyway, here we are. I am super annoyed at 'Gabriel's' snotty attitude and dirty looks, but also happy with my little mash cup and chicky sammich. Will I go back there? Yep, pretty likely. Will it be my first choice? Probably not. Will hit it to the Regatta Lane location at any opportunity, at least they...

We recently discovered this location when our usual Popeye's became inundated with sheeple looking for the chicken sandwich. The first time we visited this location, the order was wrong; we asked for all dark meat, and got a mix instead. I noticed before we left, so they fixed it for us. In addition, they ran out of the large side containers. They remedied this by giving us 3 of the regular size containers, as they are exactly 1/3 the volume of the large containers. Other than this, everything was fine. We thought we had found a wonderful alternative to the other busier location. The last time we visited, however, was not as pleasant an experience. There were only a handful of customers, but you wouldn't know it by how frantic and overwhelmed the manager was. Every order before ours came out wrong, and people were queued up at the counter to talk to the manager about it. But he wasn't interested in resolving any problems. Rather, he just argued with everyone who complained about their order. They ran out of the large side containers again but, for some reason, we still got one large container for one of our sides, and the other two were in regular containers. This manager also refused to give customers 3 of the small containers to equal the size of the large one; he only gave people 2 of the regulars for each large side, even though the Popeye's website clearly states the size of each large side in grams, and they are all exactly 3X the size of the regulars, but he wasn't interested in hearing any of that, and told everyone that he was right, and they were wrong. He also let our order sit at the counter for 5-10 minutes without calling it out, until I went up and asked whose order it was, and he didn't even know! He asked my name, and when I replied he said, "yeah, that's yours", with an annoyed look on his face. We will not be coming back to this location. Instead, we will drive all the way from Beaverton to visit one of the MLK locations when we feel like having fried chicken, or maybe we'll just go to KFC. Either way, I never want to see this rude manager's bitter, frustrated, twisted, angry...

Wow.

Pull up to an empty drive thru with my girlfriend who I was ordering for, asked to "wait for a second". 5 minutes pass.

I say "um, hello?" and the employee again says "uh, wait for a second please." another minute.

Finally "how can I help you?" I ask what types of pie are available. The employee names them off and says "and apple, but it'll be about 7 minutes."

Girlfriend wants apple pie, so I say "no problem, we can wait 7 minutes. I'll pay at the window and wait in the front parking lot. One apple pie please."

He responds with "Just one? You mean eleven right? Come on man!" I chuckle at the salesmanship, and reply with "ok fine, I'll take two."

He comes back with "Only two? Be mexican!" I am white. I say "yeah just two apple pies." to which he agrees and tells us to head to the window.

He takes my gf's debit card and tells us to head to the front...name on his shirt is Pasquel, name on the receipt is 6006 Saleh S

and wait...

and wait...

and wait...

and wait...

25 minutes have past, as in it's 10:25pm when the timestamp on the receipt was 10:00pm.

Girlfriend is upset, and wants me to go inside to talk to the guy but the door is locked. I head back into the drive thru behind a couple cars. By the time I get to the window, he says "you wanted the shrimp right?" I respond with "uh, the pies?" Without a word he goes over to a warming bin, grabs three pies, and hands them through the window without a bag.

The worst part after all of this? THE FREAKIN PIES WERE COLD! He totally lied about needing to make a new batch. In addition, employees were in the parking lot smoking weed, Im assuming (hoping) done with their shift.

Worst fast food...