McDonald's — Restaurant in Beckley

Went into the restaurant today with my child April 6th 2025 to get the Minecraft adult meal and a Minecraft Happy Meal know where was it posted that they were out of them at the time it wasn't until after we received the food that the manager explained they were out of them he looks right around in the area by the fryer and said they were out even though one of their other staff members said they had a shipment that was sitting in back that was their 5:00 yesterday evening the 5th but I feel that if they're out of it just like when their ice cream machines burn up they have temporarily unavailable on their ice cream on the signs it won't even let you order it I just don't understand how one staff member can say that yesterday evening when they left there was Minecraft toys in the back for smaller Happy Meals I'm just saying from a parent's perspective you're going to have a lot of ticked off and mad parents and children when they get a doordash expecting to get a Minecraft Happy Meal for the collectible Minecraft toys and make it a basketball Happy Meal not what they were wanting now I know people should accept what they get and don't throw a fit I'm all for that but you're talking about something that is pretty much most children's everyday life which is Minecraft and some adults too I'm just saying you're going to have some very unhappy customers and I mean you already have a crappy store as in terms of everything else going on and some of your employees have...

Things were OK here, but management needs to take care of their store.

Food Everything we expect in taste and value, rewards were amazing, fed family of 4 under $15.

Service Evan was amazing! He had a great, friendly attitude, no request unanswered. He knew just how to work rewards and deals into our order and walked the items out to us!

Atmosphere The eating area inside was OK, tables clean, floor swept. The menu board had 3/4 panels black, 1 broken. When asked what happened, they said "We're not sure what's going on, we've already replaced them once and now one's broken. " Outside seating not maintained, green mold/moss/lichen/?? On white seating, giving a neglected feel. Men's restroom was dirty, with non-functional locks. Ladies restroom also dirty, small stall had non-existent lock and damaged paper dispenser.

Overall We loved the staff and the food, but they need to pretend the building...

Went to get my mobile order and the gentleman at the speaker said he was having issues retrieving it and told me to pull to the first window. I got to the first window and the young lady with the moth tattoo on her neck went to hand me a coffee and I politely said that’s not mine and advised her the guy told me to pull to the first window because he couldn’t get my order to pull up. I showed her my order number. She had attitude right away and told me I’d have to go to the first window. I told her he told me to come there. She shut the window but didn’t close it all the way and began cursing. She then yelled at the guy ‘John’ to not send orders to her. She told me I’d have to go to the first window. I asked her, ‘so you’re expecting me to go back in line and go to the first window after being told to come to this window?’ She said yes that I have to go back into the line. She was very rude. I...