Big Shots Sports Cafe — Restaurant in Bedford

Warning: We were served ROTTEN food! From the time we walked in the door, I was skeptical. The associate at the door did not greet us, nor did he bother to inform us that we were to seat ourselves. It was rainy and cold outside, and even colder inside the restaurant. Our waitress seemed to be very new and extremely unfamiliar with everything. She didn't even know whether or not they offered a children's menu without needing to consult another staff member (and they do NOT have a child's menu). The service was extremely slow, although the place was nearly empty. The burgers were less tasteful than a cheap fast-food burger... and overpriced. (Even the newbie waitress admitted the whole menu was high.) My husband ordered the chicken fried chicken, and when it was served, we were quite displeased by how small the portion of chicken was... and the meal, served with two sides, was right at $10. Further, once he ate about half of the chicken, he noticed it tasted bad. He started looking at it more closely and it smelled/appeared ROTTEN. The cup of chili he ordered as an appetizer (which came out with the meal), was the worst tasting recipe either of us have ever tasted. He is not one to send food back, however I would not let this pass! Once we were finally able to flag down the waitress again, I told her that the chili was not tasteful and would not be eaten, and that the chicken was rotten, and, of course, would not be eaten either. She sent a manager over who claimed she wanted to "make things right so we would come back," but the 'manager' only took the chili off our check. She did nothing regarding the ROTTEN food they served. Needless to say, we will NOT be back! The ownership should take notice that some of their employees were more interested in hanging out at a bar table, just opposite the divider from us, the whole time we were having such an awful experience. In a restaurant that is failing this badly, SURELY there was SOMETHING more constructive the multiple 'free' employees could be doing to make it a better dining experience for all of the customers.

If you're looking for a nearby place to dine with a similar menu, definitely do not waste your time or money going here... go to Cheddar's, just a few doors down. The food, service, variety, and atmosphere FAR...

UFC Fight night at Big Shots Sports Cafe was very exciting it was packed but at the same time people and staff were following CDC and Tarrant County guidelines with people wearing masks when walking around and not at table. The waiting staff was punctual and did not seem to be overwhelmed with the amount of people ordering drinks, therefore you did not have to ask the the server several times or follow them around and get their attention to order they took care of me an my brother very well. Would recommend coming here for all your sports events!! The crowd was definitely loud rowdy and having fun but all within reason and there were no issues all in all a...

I popped by while in town as I was staying at a hotel nearby. I wanted to grab some food and ended up choosing a variety of their appetizers: buffalo wings, fried mac n cheese bites, and a side of tots. Kat - bartender who served me - was super kind and helpful. Pleasant and always smiling. The food was all cooked to perfection, especially the wings which had that perfect outer crisp while the meat stayed juicy. The tots were also ideal. It may not seem like a hard thing to mess up but, believe me, plenty of places out there make a mediocre tot. I was pleasantly surprised. I’ll definitely order those wings again the next time...