Dickey's Barbecue Pit — Restaurant in Bedford

I really wanted to put 1 star but the service was decent and pretty quick. I was not expecting Dickies to be amazing but I wasn’t expecting it to be this bad! I ordered a 2 meat plate with ribs and chopped brisket moist along with fries and beans. I got 2 ribs that were flavorless. I mean almost no flavor from the rub. Same with the chopped brisket. I got it chopped moist because normally that gets you some bark, lean and fatty. It was mostly lean and the little bark was flavorless as well! Dickies use a little more rub on your bbq please! I received 1 small container with bbq sauce but it wasn’t great either. I received 1 small container of 3 pickles and a larger styrofoam container of onions. The beans tasted like something out of a can. The fries however were the 1 redeeming thing about the meal - they were hot, fresh and seasoned really well with a mixture of seasonings! I needed that seasoning on the rest of my meal! Lastly, although I had a discount code for my meal that took a little less than $3 off, my meal was too expensive for what...

UPDATE Have yet to be contactedby the "customer service" after being asked and respoding to with all contact info. So....not a big surprise here! Eat at your own risk.

The food was all cold, out of pulled pork. The brisket was dry and bland. I asked for BBQ sauce and was told they were out ( how does that even happen?!?). She said she would give the last she had and it was like jelly! (See pix). The beans were burnt, the fried okra tasted like dirty oil. Customer service was nonexistent, dining room was dirty. This was at 6pm on Friday night (11/17/23), nobody except for my wife and I in the dining room I have lived in Texas my whole life and have gone to Dickeys many times. This location needs to be closed and an entire new staff brought in! For $43+.....you could do better!! As of this date, I will never walk through the door of this location ever again. And I will tell everyone I meet to run... run far, far away and find a better BBQ place. (Wont be hard to find a better place, as the bar has been...

Went to the drive through today and order 6 piece wings and potato. I waited a significant amount of time to get my order and the young lady held my card entirely too long . Once home took one bite in my wings and they were not cooked all the way … each wing was still pink on the inside very disturbing and very unhealthy I’ve order plenty of times from Dickey’s but it will be a very long time before I go back again I called back to location and young lady told me to call back in 15 mins for manager !!! No ma’am put him/her on phone NOW ! Spoke with manager Carlos in which I told Him what happened and how I was very disappointed and it’s very frustrating that u wait so long to get food that is not done . Carlos said he would credit my account for the wings (which it should have been for the entire meal) and that I could come Back any time and he would give me a free replaced meal . Thanks Carlos but no thanks I’m gonna stay away from dickeys...