Do you see what I see? RAW!
So, not a fan of Don & Millie's due to their lack of desire to put customers first. I decided to give them another shot tonight at 9:10 pm at this Bellevue location. Well, the gal at the window took my order. It's no wonder that they don't give you the price till they take your card. They charged me almost $7.00 for a burger and didn't cook the meat till done, they didn't even warm the bun. Since the burger was ray with a cold bun it was an completely ice cold burger at my 1st bite. Disgusting! I'm not interested in getting salmonella poisoning! The gal that took my order was a bit on the rude side or preoccupied of the time and going home? Or could have been from the shock I was in when she told me the price for a plain cheeseburger. Only mayo & catchup. I was like "WOW, FOR A SIMPLE CHEESEBURGER??" The gentleman that gave me the burger was kind and friendly! Thank you man. Don & Millie's will serve raw burgers and charge a crazy price for it but won't let you make 2 orders through the drive through. I have clients I pick up lunch for and Don & Millie's won't let me order for myself on a separate order Hey Don & Millie's take some lessons from In- N-Out on the west coast. Not only do they have excellent food all the time including cooked the right way but, they let you make separate orders and, wait for it, buy merchandise all in the drive through. It is fast and efficient. And, the staff is outstanding. All this because they are, get this, "CUSTOMER ORIENTED" And, while you're at it, check out their prices. Burgers less than $4.00 always well staffed with kind and friendly people. They care about the constumer. You guys, not so much. Did ownership change or management because upon further view of this stores reverse, I'm not the only customer with poor service and poor food. I hope I don't get sick like the other person from their raw burger.
Please no generic responses needed because you can't make it right with all the reviews of poor quality...
Read moreYesterday we went to eat here & I was pretty excited because it was my husbands first time. It was the one I also started my very first job at, we ordered our food & I had a #10 which comes with no side so I ordered a side of onion rings. My husband got a #2 with onion rings & my mother a #2. When we got our order we had an onion ring & 2 fries. I told the lady we were supposed to have 2 onion rings. She looked at the ticket & said well I only see 1 & if you want them they’ll be $1.06. I was so upset because I used to work there so I know what tickets look like the lady had written down #2 up OR which I KNOW means sub onion rings for fries. If I had a #10 that comes with no side, how would we have 2 fries orders?! I gave the money anyways because I was already irritated she couldn’t even read the ticket correctly & when I gave her my money she walked away to hand an order at the drive thru. First of all take care of your customers in front of you. Especially if you are the ones who made a mistake! The attitude was not ok, the cashier knew she had made a mistake when I said something but never said anything. This was the worst experience I had ever had here & the fact that I used to work there makes me sad about how...
Read moreForgive me as I’m typing this review out while coming home from the restaurant. Luckily, I’m not driving.
I am an Activities Coordinator for an Assisted Living in Iowa. So I was in charge of 10 residents on this day (sometimes it’s more or less). I had never had Don & Millie’s, but I’ve always heard how great their margaritas were. I was working, so now booze for me.
Either way, upon entry an employee, on his own volition, came out and held the door for our people, helping them into the building.
The gal at the counter was friendly and answered our questions. Our food was out quicker than I probably have ever experienced. Maybe a minute or two. It was unbelievable.
The food was hot. I had a double don, which is a double cheeseburger. You can tell the beef was fresh. The fries tasted fresh. Onion rings were good. We had 13 people there and everybody enjoyed the food. Service was great, food was very good. All the employees we so friendly.
And to top it off, a nice lady dining at the restaurant bought every one of our residents a $10 gift card. Which, obviously, was incredibly kind.
Overall it was a great experience. Tasty, fresh food for at or under $10. Great service. Clean. I...
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