Walked in looking for pizza to take to the hospital where we have been for the last two weeks. Sat and decided what all I wanted for 20 min..them waited in line and ordered. The total was about $71 and some change. I produced a $100 bill right from the bank next door. Guy tells me it has to be within $10 of the hundred for him to take it...first off...$100 isn't that much money these days, and businesses keep treating them like they are a check.. it's legal tender people!!! Anyway, that's fine..I asked if I could walk over to the bank that bin could see from the counter and get it broken down while they started the order.... and with no other words, he said nope. This particular location used to be a pizza Hut that I frequently visited many times. I went and found the pizza Hut about 10 minutes down the road...never questioned the $100 bill. I'll never walk into another Pagliacci pizza...
Read moreI guess I was just expecting more because of the reviews, so that probably set me up to be disappointed. First, the phone order person gave me a specific time to pick up the pizza. I like that. In CA, at my local pizza place, when they tell you 5:50pm, it's coming out of the oven nice and hot at 5:50pm. When I was told on the phone 5:50pm, I gauged my trip to arrive there exactly at 5:50pm.
I was surprised and disappointed when, at 5:40pm, I got a text saying my pizza was ready. I was just leaving to get it! When I arrived, instead of the pizza waiting for me on a warmer, it was waiting on an unheated shelf. Very efficient (too efficient).
So our pizza was not hot to start with, and I think that influenced my opinion. And, for my personal taste, the crust was TOO thin. Others might like it that way.
For the price I paid, it was...
Read moreThe employees were very friendly and responsive. Only gave a 3 because, well, if there is no silverware on the table or available to grab, don't you think you should bring it when you bring salads? Had to go find someone so we could eat. Salad was good, a little expensive for a side salad, but a very generous portion. The pizza... c'mon guys, this is what you were known for. Our pizza was undercooked, and the vegetables on top (mushrooms, onions, peppers) were pretty much raw. I am convinced they threw them on after it came out of the oven. I'm really disappointed. This is a newer location, looks great, but every table was dirty, had to wipe it off to sit down. Seemed well-staffed, should probably have...
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