Thirst Tea Cafe Bellevue — Restaurant in Bellevue

I have been going to thirst tea in Omaha at both locations for about 6 years and never have I had such a bad experience then I have had today. Started off with the girl who was working the drive through not giving us time to order and cutting us off every time. when I told her I need a minute so my friend could pick their drink she completely ignored me and told me my total and to drive up. After telling her twice that I was not done she let me order my second drink. This is were it gets bad, she then makes both drinks and luckily my drink was made some what correct though watery, but my other drink was completely wrong and when I asked her to fix it she gave a very sassy response. While she was making my second drink for the SECOND time I was watching to make sure it was correct and watched her add WATER to it watering it down making it taste terrible. I understand that they just opened but I hope they understand that this is not ok and they need to train their...

I love ordering ahead on DoorDash and then picking it up through the drive-through because I have a young one and it’s quite a hassle having to get them out of the car seat and go in and pick up the food when I already have my hands full so one thing I love is the drive-through and ordering ahead. I’ve been to this place two times with no problem picking up my food at the drive-through today the gentleman that was working, made it difficult. He at first said he wanted me to park and walk in and pick up the drinks. I told him that I’ve picked up the drinks through the drive-through before and today it was pouring rain and I had my baby with me if I could, please pick up the drinks at the deive-through window once I was done trying to talk to him. He finally said fine. Keep in mind there was nobody in the drive-through besides my vehicle! Will not be coming back unless I’m by myself and really...

The manager was awful. They made my drinks incorrectly and I called and someone said they would make note of it and I can come in and get my drinks remade for free. When I came in the manager was saying it was suspicious and no one told him about the situation and he believed it didn’t happen…and after 10 minutes of sitting there and him being rude and trying to say I was lying a worker confessed to talking with me(and he had previously told me that didn’t happen and no one talked with me)but said she made a note about my drinks but never said they’d remake them which wasn’t true and she already was trying not to tell the manager she had even talked with me.

I wasn’t upset about the drinks,I would’ve paid. The manager was so rude and I will not go back. I will drive the 30 minutes to go to the Midtown location-just...