I placed a phone order for a breakfast burrito, went picked up my burrito and it’s the wrong burrito. So I’m disappointed because now I have to go back and wait all over again which took long because it was a busy Sunday morning. I call the lady back so that it can be ready when I get there. At this point I’m still nice because it wasn’t her fault at all. After I told her I got the wrong burrito, she sighed from annoyance and was like, “It was a carne asada burrito huh?” So she already knew. She says, “Hold on let me see if I can get them to make you a new one.” Puts me on hold, comes back and asks, “Are you going to be able to come back for it?” So I said, “Well I kinda have no choice now since I don’t want this one.” And she goes, “It’s a yes or no question, so which is it?” with so much attitude. I asked her to refund the whole thing bc of her rudeness. No sorry for the inconvenience, nothing. Then as one final act she made me come back for my refund even though she didn’t physically need my card or anything. Also it’s in a difficult parking lot bc it’s right next to the freeway. If you get lucky you get out, but if not you’re forced to get on the freeway which I had to do. So after her rudeness, I went to El Gallo Giro up the street with a drive thru and they’re polite. Same quality same prices. There’s taco stands on every corner so customer service...
Read moreDecided to get some food from this spot because it's good come to find out it's closed when I drove up after calling 4 times and seeing google & and Yelp state they are open. I get that if it's family owned, things can happen, but if your business is known to do this frequently, at least have access to updating them so when people look it up, they are informed & less likely for one of these to end up on your reviews. Bad for business, to me, this place seems unreliable. Probably won't come back when they do "open" if...
Read moreSo i came here cause they told me that the owner had no customers and was worried that he has no customers.. so I went and ordered a burrito de tripas.. and boy was it a mistake.. 11 dollars for a burrito .. the size of my hand!! With no lettuce, or tomato, or union, just a plain oh burrito.. you can go down the street and get the same burrito for 6 bucks.. the place is a rip off.. will never go back.. now I know why they have no customers.. oh and if you want the lettuce, tomatoes , onion, it's an extra 2.50......
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