Chili's Grill & Bar — Restaurant in Bellingham

Dinner service was horrible. The servers were great. The wait time wasn't bad at all.the table was clean. But everything else was horrible. The appetizer was served on a dirty plate and the side plates were dirty as well. I asked for clean plates and they took the dirty plates and washed them and gave us back the same ones. Then upon the further inspection of the plates they had very bad wear marks on them like they have been used for years without replacing them. The mug they gave me for my water was covered in wear marks and water stains like they were just left out instead of drying. The mug was so worn down that it had a permanent fog on/in it. We ordered the onion blossoms for the appetizer and when we got them there was so little there like not enough for 1 serving and they were over fried. I ordered a burger I can't remember the name but it had onions mushrooms and garlic aioli on it. Not only did they not ask how I wanted it done but it was bland it had no flavor. And a small portion of fries. So small I would have gotten twice as many fries in a small order from mcdonalds. The taste was all cooked out of it and my friend ordered the buffalo boneless chicken. And what she got was 9 chicken nuggets with a light coating of sauce. And they charged 11$ for 9 chicken. Nuggets I could have gone across the street bought a bag and buffalo sauce and still had 3$ left. By the end of dinner it was almost 50$ and we left not...

Incredible. How far this chain has fallen. Had no service experience at Auburn and will never go back. Decided to go to Bellingham location. Waited to be seated. Finally host shows up and after I ask to be seated he said he hair to check to see if waitress was available. This despite there being other tables eating behind where I was then seated. I sat and perused menu waiting for service. Still waiting. Could see into kitchen area and people were talking and one waitress playing on her phone. No one was interested in waiting on me. Finally after another 5 minutes I gave up. This used to be my favorite chilis location. Always good food and service. What is wrong with your servers? Is it because I was alone and they didn’t think it worthwhile to wait on a single person? Was it because I was in shorts and not a suit. It was 4pm. Not very busy. Might have sat at empty bar but the bartender was nowhere to be seen. Having been a server, I tip extremely well. She will never know. You would think when host tells you there is someone in your area you might decide to stop talking or texting and go wait on the people who ultimately pay you. My attempt to have a meal at a Chilis restaurant is again successfully thwarted by an inattentive staff. I will not give them another chance to ignore me. Used to go to Chilis once every week or two. I’ll have to start looking for another place to eat and actually wants me to spend my...

I have always been a fan of Chili's (in particular this location) for many years as I love the sirloins, but after tonight I will never be going here again. My friends and I paid for our meals on the machine but it charged us twice for one of our meals, so we asked for help from the waitress and she was wonderful to get help right away. However, when we talked to the manager about how it charged us twice for a meal and showed proof of purchase on our bank statements/app he would not even look at our phones at the proof, and he told us there was nothing he could do for the problem with the system. Did not offer us any sort of refund or some kind of store-credit for their system’s mistake. He just told us we had to pay for our meals (which we already paid for) on the machine again, and he stared at us on our way out. Quickest conversation ever as it felt like he was brushing us off. We felt very disrespected by the experience, especially since we are all young women (20s) and I believe that if we were older we would have been taken more seriously. Super disappointed by the manager’s customer service. Will not be coming back here again as I do not like being double-charged for meals. We will miss our sirloin...