This is the most staggering shrink-flation I have yet seen! During the pandemic, I would get a large bowl and have it packed to the top with toppings. They filled up the bowls so much that the toppings would be pushed up against the lid. Usually there wouldn't be any space for more things to add. But today I have received a large bowl with less food than a regular bowl was prior! I understand we are all feel the rising costs and most business have had increased prices or reduced portions sizes but this Poke location is just absolutely ridiculous.
There is at least 25% less food if not more. Before they would have to compact my toppings to close the lid but now there is an inch of space between the top. Look at my pictures vs the pictures of users bowls from a year or more ago. When I asked if I could get a more full bowl they girl said it would be a dollar more per each topping. I am pretty shocked at this because although the toppings and proteins are probably expensive, rice is the cheapest food in the world. If they gave more rice as a substite for the reduction in toppings and protein, that cost would hardly be felt and is more honest way to maintain your profit margins.
I am curious about if this crazy shrink-flation is in effect at all the locations. With the winning streak and rapid expansion this chain has seen just a few years prior, it is surprising to see them cutting corners so drastically and noticeably so soon. Maybe Costco Poke is the way to go, I will miss some toppings but my favorite ones I've already found...
Ā Ā Ā Read moreUpdate: Decided that maybe because it was new ownership that they just needed to get it together, so tried them again after about 10 months and that was not the case. It is clear that the new ownership has just started offering a lower quality product. Really wish I could have the old one back because it was amazing and the new owners ruined it.
Previous Review: They are The last few times I have ordered the torched salmon bowl it isnāt torched at all. I even put in the special instructions āextra torched pleaseā but I keep getting raw not torched at all. M not sure what the point of offering something if thatās not what you are going to provide and why give option for special instructions if you arenāt going to read them. Been going here for a year and a half and this is a new problem, it was not an issue as of two months ago. Update: the owner stopped buying the special bowls for the torched bowls and the employees canāt torch in the reg bowls because it burns them. So that is why I keep getting raw bowls now when used to be perfect every time. So this is 100% an owner problem. Employees...
Ā Ā Ā Read moreWe have loved Just Poke through the years but have been disappointed the past couple of visits. The rice has been under cooked the past 2 visits. Also, the quantity in fish has drastically been reducedā¦a bit off putting seeing the girls weigh the fish and re-weighing it couple of times to get it just right. However, we understand the cost and inflation these days. The miso soup is extremely bland with little to no flavor. The service has been marginal and not as friendly as it was over the years. Please get the rice cooked right and not hard and under cooked. Lastly, the restroom toilet is awful and not clean like it used to be. I really wish I didnāt have to leave this review but we really care about this business and want to see improvements made. We will continue to support you all and hope this...
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