This is probably one of our favorite spots during the summertime. The view is great sitting outside enjoying a beer this particular time me and my wife went on a Saturday evening. We ordered our beer, which was great. The waiter came back and asked her. Are we ready to order? We said sure I would like the burger and could you make that with extra raw onions please I don’t want them grilled, his response was we don’t have onions. We only have grilled onions and I said OK. Well I’ll take my burger without the grilled onions and my wife ordered sausage platter plate so we got her food. They were grilled onions on my burger. I didn’t say anything because I really don’t like sending food back because I have a trust issue so I took the onions off of the burger proceeded to take one bite can’t stand it. I didn’t eat my burger later on the waiter came back and he seen that I didn’t eat it. He didn’t say anything he didn’t ask me was their problem we paid for our meal and we left, so out of curiosity, I decided to stop by there A couple days later went in sit down got me a beer ordered the same identical thing but I asked her if I could have extra onions extra onions I don’t want them grilled she said sure, sir got my burger and lo and behold raw onions i’d have to give you a one star on your service all I could think is if you have onions, you just don’t grill all of your onions. Some customers prefer regular raw onions so can someone help me understand this?

Manager did respond he suggested that I should’ve asked for a manager to resolve the situation. Unfortunately, when it comes to complaining, I have some trust issues with my food being returned. The views are great there. The atmosphere is great. I think me and my wife will give you guys another chance. Thank you again for responding to my complaint.