8 people went last night and the server informed us that they were out of crab wontons and Korean BBQ. That was fine. We placed our order and 3 people were going to get the French dip. As it comes to my turn to order we were then told they were out of that too. We ordered fish and chips. My husband ordered a chicken sandwich and another friend ordered chicken Alfredo with crispy chicken. After the apps were eaten the server then announces to the Alfredo guy that they are out of crispy chicken and asked if they could substitute with grilled. Why they couldn't fry a peice of the grilled chicken, but maybe it's frozen and not fresh? And of course my husband's sandwich came out grilled but she didn't ask him if that was OK, but we just wanted to get through this meal so didn't say anything. They forgot his onion rings and again we didn't say anything because everything was taking a while or forgotten about. The fish fry was practically inedible. The grease must of been old or cold? The amount of grease soacked in the batter was gross. The fish was watery, the breading was not crispy but soft and oil filled along with everyone's French fries. We waited a long time for my husband's meal to come out after everyone was almost done eating as well as waiting for requested drinks and condiments. The server was sweet but things were forgotten and ketchup should come before you bring fries out or at least within a couple of minutes after asking not 10 minutes after. We made reservations and allowed 2 hours for our meal as we had reservations 5 minutes down the road for a play. I had to walk the bill up to the hostess stand and because it had cash and a card she called the server over to take our check to the bar to cash us out meanwhile she had food in the window to run to another table that looked to be having a similar experience as we were. I didn't want to bother the server and take her away from running hot food. But I did think the hostess could cash out. The hostess didn't go run the food. There was no one else waiting to be sat. We kept hearing the kitchen is backed up but the restaurant didn't seem that busy. Not to mention the 1/2" thick white dust everywhere. Almost like they did a remodel and recently sanded but didn't clean up the sheet rock dust? I do not write reviews but this was a night out with my closest friends who traveled an hour or more to have a meal together and see a play. We spent a lot of money doing so. And best thing yet, there were 8 of us so the 20% tip is automatic even though we didn't get onion rings, condiments requested came after half of us were finished, 1/4 of the menu wasn't available and the food that did come out wasn't prepared properly. The fish and chips was probably the worst. Everything else was OK. The atmosphere was pretty good and thankfully the server and hostess were very nice so tipping her 20% was fine with us because a lot of the issues were with the food. Hate to write anything negative but this was...
Read moreWe thought the atmosphere was great. The service was great. Ordered the hot fried chicken sandwich unfortunately it came out raw in the middle. The server made up for it, got us another one ordered. The server said the cook probed the temperature and it came out 110° and it was safe. Must’ve been the return temperature, but it was clearly raw in the middle. we were sitting out on the patio. The most disturbing part was the cook that made the sandwich came out and smoked a cigarette right next to us and stared at us as we saw her in the kitchen on the way out a little weird but the...
Read moreBeautiful restaurant! We went on a Sunday, there where three table and we got sat. The service was very poor from our female service(no name). But, we got help from a friend of the owner and his name was Matt. If he wasn’t helping us I would have just left. There’s a pub across the street that is packed and we normally go, but thought we should check this place out. For such a beautiful place the service doesn’t match. As a Chef I’m hard on the food, but this place was ok. For the price I expect better. Back the brewery across the street. Hope you have a better experience than me...
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