Sakura Japanese Restaurant — Restaurant in Bensalem Township

I came here on June 19 at 2:41 PM with two other people and was seated right away. The outside of the restaurant looks a bit run down but the inside of the restaurant was aesthetically pleasing, especially where the chefs were making the food. Service was fine. The table was very clean and had soy sauce and hand sanitizer at the table as well. We ordered Spicy Yellowtail Roll ($8.50 but 50% off so $4.50), Passion Roll ($17.90 but 50% off so $8.95), Phoenix Roll ($17.90 but 50% off so $8.95), and Pink Lady Roll ($19.90 but 50% off so $9.95). It was so good that we ordered three more rolls. We ordered the Super Dragon Roll ($17.90 but 50% off so $8.95), Super Rainbow Roll ($19.00 but 50 off so $9.50), and Sunflower Roll ($17.90 but 50% off so $8.95). They were all delicious. The Spicy Yellowtail Roll was great. The Passion Roll had eel and avocado inside, and tuna and salmon on top. The Phoenix Roll had shrimp tempura inside, topped with snow crab, wasabi tobiko and chef’s special sauce. Delish. The Pink Lady Roll was pretty to look at. It had shrimp tempura, kani, avocado and lobster salad, and was wrapped with pink soybean seaweed. The Super Dragon Roll was a lot. It was a tempura set with cucumber inside, topped with spicy tuna drizzled in Japanese seasoning and eel sauce. The Super Rainbow Roll had spicy tuna inside, topped with tuna, yellowtail, salmon, white fish, and avocado. The Sunflower roll had shrimp tempura inside, with chopped cucumber and crabmeat, sprinkled with crispy sweet potato. Everything was very fairly priced and the staff were all professional and friendly. All in all, the food was great and I would definitely come back. 5/5 for the food, interior of the restaurant, service, parking lot, and...

As far as food goes they get 4 stars. For customer service 0 stars. We've eaten in and take out. Primarily take out since covid. If we eat in, as a party of 5, they charge automatically gratuity. On out last take out I called in order for my husband to pick up on his way home from work. They said half hr, I said he wouldn't be there for an hour, he arrived on time 1 hr later and still waited 35 minutes. They handed him food and said thanks. He went on his way. Hours later I get venmo messages threatening to call police and file a report for unpaid food. So I ask my husband did you pay for food, he said no I thought you paid online. Unfortunately I did not place online, I placed over the phone. Again they handed him food and said thanks, they too must have thought it was paid. Instead of calling me on cell phone I left over phone they want to call police and file a report. Maybe their staff should be trained to check for payment before handing over food. Maybe I should of told my husband it wasn't paid but as a business owner myself we don't just assume it's paid, we check, it's our job to make sure. Messaging me repeatedly for payment, when I don't check venmo messaging 24/7 when you had my phone number is unacceptable. Train your staff better. Make policy all repay, do something better because you not only lost us as customers but you will others. No one will be ok with handling if you file police reports when in fact your staff didn't check for payment. On top of all this, when I realized payment issue you charged more then actual bill was. This is not good...

Sakura offers excellent-tasting food at an affordable price. We tried the Yellowtail Cilantro appetizer, and a meal of three rolls (Spider, Pink Lady, and Buffalo). The appetizer had a great flavor, but it appeared the avocado overwhelmed the flavor of the yellowtail and yuzu sauce. Maybe adding less would help to balance the tones in the appetizer.

They impressed us with the overall presentation and aroma of the rolls, though we have to admit the Buffalo Roll was the surprise hit. The Angus beef and spicy crab flavors stacked with one another, with the Worcestershire sauce adding to our overall enjoyment.

The Pink Lady and Spider rolls were good, but the tempura texture felt a bit off. Not in a way that lessened the taste of the rolls, but more so from a feeling point. Comparing the tempura to other places in which we’ve dined, we found both rolls lacked the distinct crunch tempura has. These are our impressions only. Your experience may differ.

The crew was friendly and allowed patrons to experience their meals without hovering. We appreciate that in a restaurant. It’s okay to check in, but some places make you want to invite the staff to sit down and dine with you because they’re around all the time. The staff at Sakura have a good balance of being attentive without smothering you.

Tempura opinion aside, the food was delicious overall, and we are looking forward to coming back to try more sushi and non-sushi meals in this first of several visits to...