4 Stars basically because I am comparing it to other Burger Kings in the area. The speed of service, quality of food, and accuracy are superior to the Belle Vernon & Rostraver locations of this franchise.
Do they forget things? Sometimes. Are the orders always accurate? Nope. Is the food always amazing and warm? Unfortunately it is not.
However, check your bag while at the restaurant. Just pull into a space. Then if you courteously address the staff, they will replace the item with no hesitation. Even if they do not agree with your judgment of quality. I have witnessed an individual being threatened by a manager at another BK over old fries. So, I appreciate that I've never seen more than an eye roll, sigh, or comment after the customer left here. Thus, more decorum than most places.
Honestly, it should be a 3 star review, but often times they are severely understaffed, and still try their best. I appreciate their level of...
Read moreWhat I experienced today with the gm Justin and the other night time management they were so unprofessional they literally fired somebody. It was so embarrassing. They could’ve took the kid into the office, but instead they humiliated him and embarrassed him in front of everybody, screaming and swearing at him so unprofessional and I’m in the process of filing a complaint, but the general manager will not give me his name and neither will the nighttime one. I will find out and I’m reporting this because I literally came to eat and I had to give this poor kid a ride home because they literally kicked him out and told him to leave told him to leave the store and then they called...
Read moreI stopped in on a Wednesday evening around 8pm. The dining room door was locked even though it’s open till 9p. Jocelyn came to the door and said she closed cause they were short staffed and busy. But only one car in the drive thru and at least 4 workers for a place that’s never busy at 8p. I said need to change the sign on the door then cause this isn’t the first time it’s been closed early she proceeded to flip me off and call me the f word and walk away. I go to this Burger King all the time and they are all younger kids and it’s always been great till now. I waited in the drive thru for 5 minutes and didn’t get...
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