Ordered, get to drive thru and young red head guy said 6 more minutes. No problem. The next thing we see is the red head guy being ridiculously reamed out in the parking lot by an older bald heavy set man named, Coffer or similar name. After nearly 15 minutes and our cook still being reamed out, I got out and said, hey, maybe go cook some pizza? They went inside. Waited a bit longer. I go inside to find a young lady making me pizzas and the older man was STILL reaming out the red head kid in the backroom! Kid, just walk off the job. Plenty of better jobs! Mr big, you made a public spectacle in the parking lot AND inside the store! Why didn't you leave the kid to make our pizza? Why didn't you HELP? Why didn't you conduct yourself professionally? It was a disgusting display of poor management and pitiful manners!
I see 5 months ago, Paul Brune had a...
Read moreI absolutely love Papa John's, it's the next best thing to what I grew up on as a kid (NY and NJ pizza!). Considering where I live, it's near impossible to find authentic pizza like NY and NJ, so I have to resort to other pizza places. I've tried most of them, Dominios, Pizza Hut, Papa Murphy's, and not saying they aren't good either, but Papa John's is my favorite around here. The crust has a better taste to me, the cheese dipping sauce is amazing, as is their garlic butter sauce, and the banana peppers are hands down the best I've had from any fast-food chains pizza places. The only compliant I can have is that at this specific location the drive thru is on a decently steep hill and I have driving on I30, but I'm not deducting stars off that. The guy who was at the window was polite and friendly and was a nice, smooth, quick...
Read moreWe just had the most wonderful experience with Papa John’s in Benton. We ordered $50 worth of pizza and bread sticks last night and it was delivered much later than expected. It was a rainy night and we figured they were just really busy. We did not call the store to complain, nor did we make a fuss when our delivery driver dropped off our food. The pizza was a little cold, but we ate our dinner once it arrived and went on about our lives. Well, today I received a phone call from Papa John’s. They wanted to compensate us for our late drop off time 🥹 I was in shock! They truly went above and beyond for our family to make sure they gave us the best customer service imaginable!! I have so much respect for the manager on duty today and the Papa John’s team!! Thank you guys for making sure each customer is happy! 5 stars from me and...
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