DQ Grill & Chill Restaurant — Restaurant in Berea

If I could give DQ 37 stars, I would—but math keeps getting in the way.

Let me paint you a picture: I walked into Dairy Queen with the emotional range of a soggy mop. My day? A mess. My mood? Tragic. My hair? Uncooperative. But the second I laid eyes on that glowing menu, I felt like I had entered a frosty temple of miracles.

The staff? SO nice. Like… “makes you rethink your whole attitude” kind of nice. One guy handed me my order and said, “Here you go, enjoy!” and I’m not saying I’ll name my next child after him—but I’m not not saying that either.

Long story short: DQ turned my day around faster than you can say “extra dipping sauce.” I came for the food, I stayed for the vibes, and I left wondering if I should get a tattoo of a Dilly Bar on my calf.

If you’re sad, mad, confused, or just hungry—go to Dairy Queen. They’re not just serving food. They’re...

Have been to this dairy queen several times over the years. On our most recent trip, it was a bit of a chaotic mess. There were people standing all over inside, unsure if they had been taken care of or not. This seemed to be the case for everyone that first entered.

The employee at the counter was doing nothing to help the situation. He was not actively calling customers to his counter, nor directing people where to stand to pick up their orders. This led to people all clustered by the counter fighting through the customers trying to order as they decided to do order pick up at the same window people were placing orders. They ended up handing us our order directly over top and in front of someone at the counter trying to place an order. It was, odd.

Have not quite had an experience like that at this location before but it was a bit a...

was just here today and was quite disappointed with our service. have been visiting this location since I was a kid. I had a very simple order and the cashier messed it up then got irritated and rude with me when I pointed it out and asked for the sprinkles she forgot to ring up. I even offered to pay the extra with no problem. Apparently they were out of twist so instead of telling me they just put a tiny bit of vanilla on top of a bunch of chocolate. Then she told me our Dilly Bar of all things would be a few minutes.... the one thing that is already prepared! I don't think we will be back anytime soon which is a shame since my kids loved it...