Mezzo — Restaurant in Berkeley

MEZZO!! LET'S GO!! What a delicious delicious experience here. I came in when it looked a little slow, and I honestly had no clue what to get. I decided to do the BLTA on some kind of whole grain bread with the works, pickled jalapeños added, extra pickles ots, and the chipotle aioli on the side. The shorter man with a mustache who took my order made me the most delicious sandwich ever! It was genuinely everything I could have wanted. There's a perfect balance of bacon and all the vegetables on it. The mayo and dijon add to the smoothness of the avocado, and it all melts together in the best flavor profile ever. The chipotle aioli was also absolutely delicious for dipping the sandwich into. It would've been really amazing inside the sandwich as well, but truthfully it's not a necessity with all the other well balanced aspects of it. The sprouts were a surprising addition that added a little extra texture-wise and I would think nutrient wise, or at least it made me feel healthier. They were also really good.

The ambiance of the place was kind of okay. Not my favorite because it was so loud next door but the workers keep everything neat and theyre pretty friendly. I did get a mango green tea that tasted nothing like mango or green tea, but it was still a really tasty drink. It all came out to around 18 bucks, which I thought was pretty worth it. All in all, I DEFINITELY will be...

I am not sure what happened on this day.

The person making my salad rubbed her nose all over her hands did not proceed to wash her hands, and then put her gloves on and started to serve me. I asked for a half-and-half vegetarian with no sprouts. She made me completely the wrong salad and put sprouts on it and when I repeated no thank you no sprouts. She just took the sprouts off and they were still sprouts in the bowl.

My salad was made in a bowl that other salads had previously been made in.

There was a stack of bowls, that have been sitting there who knows how long- that they were mixing every salad in the same dirty bowls. The bowl that my salad was mixed in had completely different dressing in it than the kind that I requested so it was all mix mixed together.

Later on, I saw someone mixing lemonade in a container on the floor.

The trash can and the place where you return your dirty dishes is right next to where they store clean dishes and where you can fill a water cup.

I’m very concerned about the health and safety of the food made at this restaurant. Say nothing about cross contamination because clearly that is not important to them.

I cannot recommend vegetarians to eat here because it’s possible that your food will be mixed with meat without your consent.

People with food allergies should not eat here either.

Just look...

I’ve been a regular customer at Mezzo, as it’s conveniently located just downstairs from my dorm, but my most recent experience was incredibly disappointing. I went in to purchase a couple of slices of bread, as I have done in the past, only to be told that they no longer sell bread separately due to a policy change two weeks ago. The issue is that just one week ago, I was able to purchase bread on its own without any problem.

It’s frustrating to see such a lack of consistency from the staff. I understand businesses can update their policies, but the communication between staff and customers seems to be lacking, especially when the manager was dismissive and uninterested in addressing my concerns. She even seemed irritated when I pointed out that I had purchased bread a week ago, which added to the frustration.

As a customer who lives just above, I want to support local businesses, but I expect clear communication and friendly service. It’s unfortunate that this experience has left me with such a negative impression. I hope the management takes this feedback seriously and works on better communication within their team and with customers in the future.

Disappointing Experience with Conflicting Policies and Poor...