I've been coming to this restaurant for many years now. I highly recommend this place. Service is nice and quick, and all the staff members are friendly. I usually come here for dinner. During the summer, sometimes they serve tea but usuaally they serve cold water It is online ordering, where you scan a QR code and order. NOTICE: when ordering online, tap on the plus icon, NOT the image, because there's a small bug. Anyways, your meal will come in about 15 minutes. It's essentially a Taiwanese hotpot. I always order #2, the lamb one, because it's really good. It take about an hour to eat there. After maybe 20 minutes of eating, the server will come around and ask you if you would like more broth/water. I recommend getting the extra broth. Sometimes the soup may spill, and the hotpot might be slightly shaky, but that's ok. Once you get home, you may have a small case of stomach upset; i suspect it's from the meat being slightly uncooked. To avoid this, eat the meat last, but you might still have stomach upset. I recommend coming here in a group of less than 5 people, because this is a small restaurant. The atmosphere is very nice as well. Overall, I highly recommend coming...
Read morewe waited 45mins outside to eat. they took our orders while we waited so we could eat immediately. nice.
once seated, we were served. then 20 mins later we were asked if we were ready to leave. how are we supposed to eat that quickly if the soup is boiling hot?
i wouldnt mind if we werent asked TWO MORE TIMES. three times we were asked. we were cordial, quiet, and respectful. by the third time i'd had it. i didnt leave a tip because it wasnt deserved.
the food was ok at best, the turnaround was high so it was fresh for sure, but too much imitation seafood and i dont like being rushed when i eat. other people were there longer than i was. no excuses. just get take out, or dont go at all, they clearly dont care either way as long as they...
Read moreTHE REVIEWER CAN NO LONGER RECOMMEND THIS RESTAURANT. RUDE, HOSTILE SERVICE, DIFFICULT ORDERING PROCESS. I came in first several people were waited on ahead of me despite the fact that I ordered first, I got the distinct feeling that non-Chinese people are not welcome here. I supported them strongly when they opened, but I can no longer support them. Also the, " free noodles" option on the menu is no longer free, or they just change that for me I'm going to look into it. Whatever the case, if they don't like the locals they should shut down the restaurant. I'm going to advise that none of my friends go here anymore. After nearly 30 million views, and 2000 reviews of East Bay restaurants, this was the worst...
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