McDonald's — Restaurant in Berlin

This specific McDonald's is not very ppl friendly. Its good if you're just grabbing a drink or a burger, anything more than that is a hassle. If you ask for something you are made to feel as tho you are inconveniencing whoever is behind the counter, there is also no filter as to what you might hear them talking about while waiting for your food.. it's kinda unprofessional to curse each other out (in a playful manner) while you have customers with kids in line. You can always tell who cares about their job there as well.. they are always the one that makes sure you have what you need, while the others just really don't care at all!! I haven't personally had any major issues directly involving me, I just think with a few changes it could be a better experience for the customers. Another important thing is when you go to eat and park to walk in the last thing you want to have to worry about is ppl asking you for money, then when you say you don't have it they insist that you can at least give them a dollar, when you are getting your child out of the car and someone comes up behind it's an uncomfortable setting!! It does no good to say anything to the manager or anyone working inside because they don't care and 9 times out of 10 they allow these same ppl to just hang out in the lobby using the free wifi. They are just loitering inside and out, and bathing in the restroom sink, drying their hair in the hand dryer!!! I couldn't believe it when i saw that and to be honest all i could do was laugh about it and I took a pic and posted it on fb!! But in all seriousness you don't want to send your child to the restroom knowing there's a good chance ole Betty might be in there getting her...

I should have took pictures of this incident. I watch the supervisor and all employees unoccupied or idle and completely ignore the customers including me at the register waiting to either pick up or make a new order. Didn’t get service right away. I had to wait and watch the employees talk to each other for about 5 to 10 minutes idling before getting any customer service. This would make the in restaurant service here very terrible. It took them over 15 minutes to make and prepare my food when I’m the only customer in restaurant. Because it took longer than expected I became very disappointed because I was on a time crunch. Not mentioning that the food was very sloppy seconds. My sandwich had a handful of lettuce on it. I mean like a hand- handful of lettuce with the burger being so messy looking inside and outside the box. And it didn’t look appealing. I was very displeased and asked the manager if he could make me a new sandwich. He yelled at me in a nasty way. Mentioning that he dressed unfitting with his pants fallingx down to his bottom and it’s kind of inappropriate how he dressed. My stomach was very upset after eating the fries too. Overall unpleasant experience. I was pretty disgusted and left. No one should eat here at this restaurant. I...

place is an absolute joke, employees, esp the one heavier manager and young window girls are terrible, never get the order correct. never put sauce in the bag, always have you pull forward to wait 10 mins for two cheese burgers and the fries when you get med or large have the equivlent to a small, the box is half empty. something needs to be done. 2/12/25 5:35pm girl at second window i specifically asked 3 times not to forget when she told me to -pull forward. bc its raining snowing and wet i didnt wanna slip in the lot if they forgot something as simple as a single sauce. low and behold, again same issue, then they rush and slam window or run away from car so fast when you notice somethings wrong you cant even get them to open the window again to fix the issue, they sit inside looking out at you not opening the window laughing. truly mind blowing. and these incompetent bafoons want $20/hr? BAHAHAHA ill bypass this with my family and simply go to the mcdonalds in hammonton because theyve cleaned up their act really well now. and i dont get two cheese burgers that are ice cold. and my gfs deluxe chicken sandwhich will be hot as well, how do you eff up a cheese burger...