Nour Lebanese Cuisine — Restaurant in Bethel

Restaurants are hospitality business not a kitchen to cook food. You can cook food but people don’t walk to a place to eat because they cannot find better food other places, or eat at home. Competition is high and running a place and present a restaurant is not an easy task( I have 3 of them in California) Food in Nour is not impressive, just very average level. The lady who was giving us service never smiles, she acted like she doing us a favor working there. There is no doubt that it is no easy to run a restaurant and keep people everyone happy. But if you cannot manage a good attitude, pleasant and spend a couple of smiles, change you job. She gave us the menu, right away she stand next to us meaning, tell me what you want to order. Miss, we don’t know your menu, we need two minutes to look at menu. This is extremely unprofessional. She gave us menu and never asked if we want water or not. In my places we offer tap water and bottle. In today’s hospitality business, water is essential. It is the sign of a professional place that they know the biology of a human. Offer water! Also if you don’t offer tap water( to make more money on the bottle) don’t tell your customer “water is in the fridge go get for yourself) if I wanted to get my own water I would go to a fast food restaurant. Put a lots of old tools and ancient decorations in your place doesn’t give the feeling of a exotic food. Dolma from cans! Are your serious? We make dolma in our restaurant and people come back just for that.

I am middle eastern. I own 1 restaurant back in my home country and three here in California. Customers have high expectations and competition is super high. When people go to Mediterranean restaurant they don’t go there to see statue of horse or deer on the wall. What we present is culture+food+experience. Food is in the middle. Yes sometimes customer are brutal and rude. But not everyone. In my places, we focus on the presenting the culture wrapped up with food. We make communication. People come there for being treated like special. ( YES, even for paying $16.99 for a dish) they should be treated like a special person to come back.

People don’t come to my restaurant for just food. They come for our culture, food and presentation. we are representative of the culture that we make the food. We have few things in our menu that I suggest you add to yours. Good attitude, smile, don’t ask customer what they need right after giving them the menu, at the end don’t hand them the bill, give them the detail of the order( don’t you think I don’t remember the price of the food and you may do a mistake? Give them the detail as courtesy) and water! Gosh! I cannot believe in 2023 there is a restaurant that don’t ask about the water. And when you ask she tells you it is in the fridge go get it! Wow!

I come CT very often, there are 3 more Mediterranean places in the radius of 15 min drive.

For sure Nour ( meaning brightness and light) will not...

This place is awesome. The best Lebanese restaurant in Connecticut. The owner is a genuine and very warm person. Always serve you free samples of one of the many delicious side dishes that they offer. Babaganoush and humus here is absolutely wonderful. Favorite on the menu is either the beef or chicken shawarma, they're both good. It is great as a platter or especially as a wrap, meat is so flavourful and is grilled perfectly. Even the simple side dishes are impressive in their quality, like the rice or salad which I actually find myself looking forward to eating, unlike some other restaurants. The Lebanese market they have has very good inventory and has lots of hard-to-find middle eastern products and spices. I have lived in Fairfield county for many years now and every time I get middle eastern food I come here. Also good place for vegetarians as you will be hard pressed to find a better tasting "meat alternative" then their falafel. If I could give them 6/5 I would, next time you order out, order from here you won't regret it. Support your local...

Doesn't look like much from the outside, but don't let that fool you. Incredibly fresh and unique cuisine, one of my favorite places to eat in the state. I've been here a handful of times and had an excellent experience every time. The food has a light, fresh taste, while also being filling and satisfying. They bring out steaming hot flatbread and 4-5 different dips as a free appetizer once you've ordered your meal. Plenty of restaurants bring out free bread, but this is seriously on another level. If you go, you'll see what I mean. Prices are average, about what I expect to pay for a meal of this quality in CT, but once you factor in how much food you get with the free flatbread/dips, it becomes a very solid deal to eat here. The staff is friendly, the decor is always interesting to look at, and I really dig the Middle Eastern tunes they've got playing in the dining area. The mint tea is unbelievable, as is all the food I've ordered there. Been meaning to branch out with what I order, but the schwarma is too damn good....