Ordered 3 deep dish 1 topping pizzas with extra sauce (to me, extra sauce just means double the normal amount). When I arrived, I checked my order because I'm quite used to food orders being incorrect pretty much anywhere in Big Spring. All 3 pizzas barely had sauce smears and the cheese pizza (supposed to have extra cheese) had almost no cheese at all. The girl at the counter was very nice and offered to remake the pizzas, said it would be 10-15 minutes, and that she'd bring them out. I agreed, and went to wait in my car. About 15 minutes later she came out with the pizzas and I thanked her and left. When we got home, I realized that there was so much sauce dumped on these pizzas that it was coming out the sides and the little vent holes on the boxes. The pizzas basically had sauce-soup on top and all around them. I have 3 teenagers so even though I was really upset that someone would do that, I let the kids dig in while I contacted customer service on the app. Then I dug out a piece for myself, fighting with it because the topping and sauce was just sliding off. I took a bite and thought it seemed really soft, but it didn't occur to me until the second bite that the pizza was still DOUGH. All 3 pizzas were COMPLETELY dough except for the very edges. The store punished ME because they made my pizzas wrong and I wanted them made correctly. I spent $30+ on dinner that we couldn't even eat, except for the crazy bread. I can't believe that someone would think it was appropriate to do that. Don't get annoyed with your customers when YOU messed up! I was so upset that I called the corporate number to let them know about the uncooked dough we were served, as well as the other issues. I will NEVER go back to...
Read moreIf I could give negative stars I would. These young kids are in need of a manager to get them organized and prepared for business. How can you not have any hot and ready pizzas ready?! Somehow they ran out of cheese. I ordered my pizza a minute later another lady came to and ordered. They gave her my pizza and were puzzled that there wasn't any one to pick up the sausage pizza she ordered. When I told them that the lady who ordered that left and that they gave her my pizza they didn't believe me. There was a gentleman there who wanted to purchase the pizza and was refused because the lady may come back wanting her pizza. At the end of the day this was the worst customer service I've ever had! Please help this location! The customers...
Read morePizza is the same at all Little Caesar's so that was okay. The service was awful! Was in the drive-thru for 15 minutes with the same two cars ahead of us. I finally went in while my boyfriend stayed in the drive-thru. I was never acknowledged although the girl walked back and forth in front of me. She was the only one working both the window and counter. Two employees left while I waited which was silly since it was the dinner rush! 10 minutes later she took my Hot & Ready order and said it would be at least another 10 minutes. That's when I noticed there wasnt a single Hot & Ready in the heating cabinet! I am new to the area but was told that its the same thing every day no matter what time. Its called Hot & Ready for a...
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