Im normally a repeat customer. This time, i took 3 pictures while inside. 2 of which were of ice cream display cases. And 1 of my dish of ice cream on my way out. Went back a day later. This visit i never i never took pictures while inside. Got my dish of ice cream . Went outside backed up across the parking lot. Continued to eat looking down at my phone while eating. The next thing i knew police knocked on my window. Stating i came 2 nights in a row taking pictures and that im trespassing. I showed officer the picture of sign above main entrance door. I asked, "Is this what you're talking about? Wanted my I.D. said im not aloud on premises for a year. After that, i left the parking lot. It was very disappointing to have that done to me. !! I'm not sure what their problem was that night. I even tipped 25% and told the waiter to have a nice night. Been goin to that place place for over 20 years. Im sure owners have changed since then . Called lawyers about the...
Read moreAfter I took 2 pictures of display cases of ice cream an my dish of ice cream located at 111 south 24th St West. Sat in parking lot an ate my dish of ice cream . Police knocked on my window an said I was trespassing cause I took pictures. I showed officer my pictures . He then asked for my I.D. . So I am not to come back for a year. So very disappointed in there customer service. I even tipped the the worker 25% . An told her to have a nice night an thank you. How can I be trespassing sitting in parking lot eating ice cream that I jus bought from them? I called corporate they were very nice saying so sorry for your experience. They called owner he chose not to call me back stating trespass order stands. Not sure what I did to get that sort of treatment. I've called lawyers to see what kinda...
Read moreI ordered 5 ice creams to be door dashed. They only send 4 of the 5 ice creams. I called back they said we can make it an I have to pick it up. I get there an say. I'm here to pick up my ice cream cup that was missing from my order. I asked for a coupon for something being I ordered delivery. They going to say well the best I can do is I won't charge you for the 2 scoop cup u just got. I was like I already paid for it you didn't put it in my order. She replied ok the best I can do is a 5$ gift card. Wow.. the 2 scoop cup was over 6$ plus the gas I had to use to go across town to pick it up when I ordered delivery. An paid the delivery fee plus tip just to have to go out an get what they messed up. That is ridiculous...Poor...
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