Electrik Maid Bake Shop — Restaurant in Biloxi

Look, I really did try to give this place a chance, actually, 3 chances. Even after people from base told me that this place is not good, I gave it a chance. Even when I went there and bought the pound cake that tasted months old and crumbled like a cracker that had a hair in it (Flies were flying where the pastries were as well) I gave it a chance, the last chance was a big one, my wife made big preparations for my Daughter’s birthday, and trying to give the benefit of the doubt to a mom and pops place, especially during the pandemic. one would expect the business to appreciate this. I know I would have. I tell my wife about this place, selling it to her in a sense, it’s because I like to see the small business succeed, you know, support your local business. So, after convincing my wife to go there, she reluctantly goes, we place our order three weeks prior and were adamant about picking up the cake today Dec 12 at 1200. We stressed this several times. Today we go there, they initially they couldn’t’ find our order, when they found it, they obviously did not even work on it, as a matter of fact, they were working on someone else’s cake. We had made reservations and the guy stated he could get it done in 45 minutes, again, I had reservations and they just ignored what I said, I told the guy we cannot wait and wanted my money back, oh by the way the lady who works the front with the brown hair, not the lady with the grey hair, is extremely rude, she turns around to the guy and is obviously making seem like I would not get my money. What made it worse, we had a picture with were to place on the cake and the guy had no idea, asking us while we were there. These instructions were written on the receipt they kept, the lady with the grey hair wrote them down. I took my money back and didn't say a word, the rude lady sarcastically says "You're welcome" I said, "You welcome for what?" Look, I don’t know much about this business, I am sure whoever ran it long ago did a great job, I could almost see myself being a native here and saying to myself, “I remember when this place was great” I had to go to Rouses instead....

Their cakes are not good at all. We actually ended up throwing two whole cakes away because they had no flavor, was hard, and NO ONE would eat them. After the first cake we got was so bad, we requested a lemon crunch cake, but Harold said they don't make those and said their yellow cake tasted like lemon, so we trusted him and agreed on that. Again, very disappointed. Even the children wouldn't eat it. My youngest won a cake from Coast Radio Group for his birthday, so we said we'd try it one last time, requested a flavored cake because we knew by now their regular cake wouldn't be any good, and they refused to do anything else because it was a free cake. Their right, I completely understand, but I gave them three chances to provide a cake that tasted good before I wrote a review. This place is not what it used to be. They're so bad I didn't even bother accepting...

I received a chocolate cake for my birthday that a sibling got for me from them. It looked beautiful, was moist, and the icing was delicious as standard buttercream. However, I was so disappointed in the chocolate flavor that was almost nonexistent in the cake and icing. He even told them that I was a huge chocolate lover and when he ordered the cake to make it a double chocolate cake with chocolate chunks, etc. They said they could do it. They gave him a day and time to pick it up. He arrived on time and had to wait 45 minutes because it wasn't ready yet, and another customer was before him waiting for their order too. The cake wasn't what he expected but he paid for it. Honestly, it tastes like a box cake mix. We will be using another bakery for all our cakes...