Birmingham Breadworks — Restaurant in Birmingham

I had attempted to come in and get some coffee before work. Not in a rush as I had plenty of time. When I arrived there was some people standing around who I thought was waiting to order.

After a few minutes someone said they had ordered and I noticed the tablet on the counter was turned around (customer facing). So I thought maybe they’re just busy and right now just use the tablet. There was no one standing at the front and there was no indication to me that the tablet was loff-limits”. It’s 2025 so we are conditioned this way now, like I said it was already facing the customer.

After some time again, maybe a total of 3 to 5 minutes (not a long time) someone comes from the back and tells me “don’t touch the tablet. It’s not self-serve.” I apologize and explained that the tablet was already turned around, and that no one was up here taking orders. I was met with the same response “it’s not self-serve” and he walked away. Mind you my order was already done (since I entered it on the tablet). It was just a black coffee.

I’m not saying they had to stop what they were doing. However, if you’re going get an attitude with somebody after and not offer customer service maybe you should stay in the back. Doesn’t seem like the tablet is your concern anyway if you’re going to walk away?

I left and I will never get this place a chance again. I like going non-corporate/chain as much as I can and I was excited to leave positive reviews.

It’s not a big deal but when I try to give you money and you’re disrespectful to me then that’s not a very good consumer relationship. Mind you like I said it was only five minutes at max but seeing how things were moving I could tell that I would’ve been there at least another 15+ minutes just waiting for one coffee. That’s assuming that somebody would’ve came back with any type of urgency to take a coffee order. I wouldn’t have minded waiting if Billy Bad Ass from the back wouldn’t have came up and turned the tablet around and then...

Birmingham Breadworks is a true gem in the heart of Birmingham, Alabama. This artisan bakery is the perfect place to enjoy some of the most delicious and wholesome bread you'll ever taste. From the moment you step inside, you'll be greeted by the warm and inviting aroma of freshly baked bread, and you'll know that you're in for a treat. The breads are all made from scratch using only the finest, locally-sourced ingredients. The bakers take great pride in their work, and it shows in every loaf they produce. Whether you're looking for a classic French baguette, a hearty sourdough, or a sweet brioche, you'll find it here. One of the things that sets Birmingham Breadworks apart from other bakeries is their commitment to using organic and non-GMO ingredients. This means that you can feel good about what you're putting in your body, knowing that it's free from harmful chemicals and additives. And because the bread is made fresh every day, you can be sure that it's as wholesome as it is delicious. It's not just the bread that makes Birmingham Breadworks so special! They also offer a wide range of pastries, cakes, and other baked goods, all made with the same care and attention to detail as their breads. Whether you're in the mood for a flaky croissant, a decadent chocolate cake, or a delicate macaron, you'll find it here. The atmosphere is a place where people come to relax, to enjoy a cup of coffee and a pastry, and to chat with friends. The staff are friendly and welcoming, and they always take the time to make sure that you're happy with your order. The new faces on the staff are truly changing this place for the better as well! If you're in Birmingham and you're looking for a bakery that offers the perfect combination of quality, flavor, and atmosphere, look no further than Birmingham Breadworks, this place has it all. Highly...

Where do I start?! Honestly I didn’t have high expectations when I arrived here. It seemed more like a neighborhood spot that people frequented not particularly because it was good but because it was spacious, available, and easy to get to.

Well I was wrong. While insider is spacious and cozy they are absolutely worth the visit for both locals and outsiders.

I arrived early in the morning and the case was fully stocked and the cashier was very friendly and helpful. He answered all my questions, even obvious ones, and never seemed disgruntled or bothered.

I ordered two cookies, the bacon egg and cheese sour dough breakfast “focaccia “ , and a coffee.

Coffee was just what I needed to start my morning. Fresh, hot, and soothing. Then the pastries. I got the oatmeal raisin cookie and the pumpkin cheesecake. Both were out of this world. Soft, chewy inside, slight crunch to the edge, and full of flavor. Probably 2 of the best cookies I’ve had.

The bacon egg and cheese sour dough was warm which was nice, well seasoned, perfect bready chew while being airy. It was an all around winner for me. I actually went back later that day for seconds but only got a cookie as they were low on offerings right before closing.

Again this place is well worth a visit. Nothing in the case is the wrong choice and while this isn’t some modern, sleek, 2025 looking bakery they invest the time and effort in to making every single offering tasty and worth your money. I can’t wait to go back to Birmingham if only for...