OMG I am flabbergasted by Jack Browns BHAM location. Disappointed just really doesn’t give justice to this review! Friday night, I looked around and thought 💭A burger would hit the spot 💭 I’d heard for years ab Jack Browns but late nights in Lakeview surpassed my weekend plans about 10 yrs ago.🫣 I’m child free and excited to pop out spontaneously. I treat myself to an Uber, arrive, am shocked that it is DEAD. I tried to call several times to no answer and there is no delivery option- with 2-3 patrons staggering out, mostly 21 yr olds, I smile and say to the girl bouncer (I mention her sex for a later statement) that I am wanting to order and excited to try their burgers. Without flinching she informed me that I, in fact, CAN NOT order a to go on Friday.. “No prob I reply, I’ll have to sit in to wait for Uber so I can just nibble til they arrive.” She doesn’t move an inch and says , “No, you have to be a drinking patron to eat.” Beer and a burger, you don’t have to ask me twice 🤣 no joke she says NO, you can’t just walk inside, do you have ID? I chuckle bc I get it, I’ve worked service industry- but I am 40, in flip flops, on a slow night for a BITE..Im not sneaking in to drink.. AbC board ya ya.. you just had to see it. This is no 5 star establishment. I hand over my Apple Wallet, I am going to get this burger I can taste it now! 🤣 NOPE. No digital ID accepted. I’m looking around me perplexed. Can I just order STNDING HERE? She doesn’t move and says again- NO. So here I am, ALONE at midnight, on a dark, DEAD street in Birmingham, AL. I am not being difficult here, there is a difference between a drunk and disorderly and this instance. Refusing defeat I continue, will you let me order from the door just this once, do you have any suggestions as to a place I can go as you won’t let me inside; you saw me JUST exit an UBER alone? You guessed it..NO.. I booked and waited til I entered my ride to let out a huge sob. What if I had been under the influence? This review would instead be a local crime article. I am so saddened by this restaurants blatened disregard for safety, total lack of service skills, poor management as no one ever came out to ask what was going on as I was standing OUTSIDE for over 10 mins and no surprise here, have yet to call me back. (Left VM w name and number yesterday. Do NOT waste your time or money here- GROSS negligence is an understatement. Jack Browns owes me my Uber fee, an apology, and needs to have a meeting on how to use your judgment, people skills, and common sense- I can’t get over how badly I was treated, how lucky I am to have made it home in one piece. When did America become a place where you can not stand on a curb without ID, where human interaction is bleak and seeing someone suffer is just another day.. shame on you Jack Browns Burger joint.