Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Bismarck

I ordered a custom chicken bacon ranch pizza with cream sauce, but when I got home and cooked it, the first bite tasted completely off. I checked and realized it had red sauce instead of the cream sauce I requested. I called the store to let them know about the mistake, and they told me I could come in for a replacement.

When I arrived, I was surprised and disappointed to be charged again for the new pizza, even though the error was not mine. As someone who works in the restaurant industry, I understand mistakes happen—but I also know how important it is to make things right for the customer. This situation could have been handled much better, and unfortunately, it left a...

Went in and got a family sized pizza for my boyfriend, his grandma, and I to all enjoy this evening. We baked the pizza the correct amount of time and everything to only find out the dough was still raw on the bottom with the top cooked perfectly. My boyfriend used to work at this location specifically and says that dough was messed up when it was made and had to have been sitting out for around 5 hours. The employees should not be serving...

I ordered my pizza online earlier in the day for a 5:30 pick up. When I arrived, I checked the shelves where the puck ups usually are and my order eas not there. A young man immediately noticed me and asked the name on the order. He found it promptly in the cooler. The staff I interacted with were polite and...