I've been to this restaurant 4 times all as take out orders. Overall, the food is better than average for the genre. The restaurant appears clean in front area and did not inspect closely outside of the front lobby and cashier station. I will come back for the food to go since price is reasonable for what you get and the effort put into ensuring the meal is properly prepared. I see some comments from those who expect quite a bit more food than an $8 - $10 order is worth, so, probably better off letting them go to McDonald's. I do have one concern with the restaurant operations. The cashier has been the same young gentleman each time and he clearly has little to no interest in the current role/position he is in with the restaurant. Not sure if this is a family owned business and he is related to the ownership or management, but he appears fairly disengaged in the customer facing position. A smile and warm attitude toward anyone coming into the restaurant goes a long long way for people when the expectation is they feel welcome to come in and to come back. My interactions with him are always short and rushed as if I am inconvenient to his day or interrupting his other duties. I know its tough to teach someone to be outgoing, friendly and appear happy a customer has come in to bring in additional revenue to the business, however, please have a conversation with him about what ways he feels he can contribute to the success of the restaurant. Everyone works so hard there, its unfair the negative impression and only 3 Stars was attributable to the brief interactions...
Read moreI’m not sure how’s this place has over 4 stars. I give it 2 stars because the restaurant itself is fresh and clean, the staff is friendly but that’s all I can say. When it first opened it was great, I’d go at least once a week, but then it declined.. So I haven’t been there for a while until today. I normally dine in, today I picked up to go from the dinner combo menu. Note of caution to anyone considering using the food delivery services: the combo menu portions are very small, the container it comes in is about the same or smaller than what most restaurants use for the lunch portion. If you’re someone watching your portions or not that hungry, this will be perfect for you. But if you’re hungry and want a real dinner go somewhere else. As for for food, it was much better when the restaurant first opened. Today I ordered sweet & sour chicken with fried rice and a different sauce, got home and it was regular rice, not fried and this restaurant puts veggies and pineapple on the chicken, yuck! The chicken was not the typical battered and fried, it was rounded and like a chicken nugget? Not sure how to describe it,, but I definitely wasted $10 and will not return. Best of luck to this restaurant, it is sad that is not that great because it’s in a perfect...
Read moreWhile I normally have a great experience at Silk Road Asin Cuisine on Sunbury road, to gifts meal fell way short. I had the fire cracker shrimp, which normally is my favorite was so overcooked it had a burnt taste. Then I had the Calamari, which was undercooked, underseasoned and begged for a dipping sauce. Lastly, I myself had the Mei Fun, which with the way everything else was, I am afraid to eat. It looks like it is right, but honestly I am doubting it,due to the cook rushing. There were three others who came in around the same time. I only hope their food was much better than mine. Oh yeah my husband had House Fried Rice, Firecracker shrimp and an egg roll. He had the same complaints as i about them, but he also stated he received no sauce for the egg roll. At least I heard no complaints on the fried rice....Hopefully, if I ever go back things are...
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