Subway — Restaurant in Bloomington

This Subway used to be quite excellent, with friendly fast service and delicious hand-crafted subs made to perfection. Now, it seems they've been hiring a lot younger, and we've started noticing both the quality of the interaction and the food decrease drastically.

We've had multiple negative experiences since the original team of older gentlemen left. Such as, the store being closed an hour earlier than the scheduled closing time, and when we arrive to the closed store there is an employee taking pictures of the puppy they allowed to run loose throughout the restaurant.

This location no longer seems to have consistent hours - despite being scheduled to be open until 9pm on weekdays, I've found them closed as early as 7:30 with no signage or notice.

The quality of the sandwiches and interactions have also significantly worsened; the employees are a bit too short with customers. We also ordered a Curbside order and the lady brought it out, said "Is this yours?" and started handing it in through our window before we got to ask what the name on the order was. She then nearly walked away without giving us the drink we purchased, so we called her back and asked her for it; she said she was sorry, and then brought us out a cup of water and said nothing. We then had to go inside to correct the drink and pick something else, because she failed to tell us that their machine was just out of the drink we paid for.

I do NOT reccomend this location. However, the service and quality at the Bloomfield Rd location has been...

I’ve visited this location multiple times in 2023 because we are frequently on this side of town, and I continue giving this place an opportunity when truly I’ve been greeted with rudeness, and the employees not paying attention. Whether I’m inconveniencing the employees from being on the phone to place an order, or telling the employees what I’d like and the opposite is done, it’s never been a pleasant experience. Most recently (today) I ordered grilled chicken for my husband and it smelled terribly of fish and he took one bite just to be sure and it was terrible, rancid. My lettuce was super browned recently…not following the #subwayeatfresh standards at all. I typically give places multiple opportunities before submitting to leaving any type of review, but today my experience drove me...

The experience was HORRIBLE it's 842pm and we just went there, my fiance and I and the female working had locked the door and was very rude when she came to unlock it and the store doesn't even close until 10pm. When we went in she was slamming things around and slung the sandwich paper out from the holders, she slammed her hands down on the table, and ask very rude how many sandwiches we wanted and what kind of bread. She was very rude and disrespectful. I will be calling the maanger and corporate office in...