CommunityCars — Local services in Bloomington

Their location is nice, but I've brought my jeep in a dozen times for the same issue and only now is it (hopefully) fixed. My biggest issue is that the service staff don't explain anything. I bring in my car, they say something like, "Looks like its an active code issue." or "We'll have to replace the cam phaser." as if I have any clue whatsoever what those things mean. They would benefit greatly if they took the time to explain at least the basics of what's wrong in plain English. As someone who knows nothing of cars (but who has a great amount of experience explaining complex issues in a simple way because of my job as an RN), improved communication would be greatly...

I am on my 3rd vehicle with community Ford although one of them is a Dodge it was purchased through community Ford. The specialized treatment that everybody gets through their experience a community forward is nothing short of perfection! Their staff is fully equipped to handle any circumstance and answer any question and they always have full attention to any and all details regarding pricing and the quality of the vehicle you are purchasing. They have also been very welcoming to my children who range in age from one year old to 7 years old even through Covid-19. Paul and the rest of the staff...

Update: after extensive discussion with management the car was examined by the company mechanics and our son’s money was refunded in full. We very much appreciate their willingness to work through this and do the right thing. Our 18 year old son bought a car from Community Car sales on Friday 2/12. On Wednesday 2/17/21- the car caught on fire- a total loss. Community Cars provided no assistance. Did not offer any compensation, refund or exchange of vehicles. Their customer service is horrid and I wouldn’t let my worst enemy purchase a car from them! Run the other way! Do not buy a car from...