Wendy's — Restaurant in Bonita Springs

Hi. I hope I’m writing for the one just opened up on Bonita Beach RD. Went drive thru and all was fine. I only ordered a frosty because most of the things in the menu have meat in it. Breakfast burrito and salads all have meat in it. I’m afraid to order the potato since they might have bacon on it. They need to make the default to be without meat and the have it an add- on choice. There is no fish sandwich option. I do eat seafood. I don’t normally go thru Wendy’s and really wanted the frosty since I grew up on them. It was really good. Glad it hasn’t changed much. I do think they were a bit more chocolaty...

I went through the drive thru trying to order a 6 piece nugget. After the total rang up wrong I tried to correct the order and then a different lady than who was initially on the other side chimed in with a very nasty attitude. The situation continued to escalate with her poor communication skills which ended up with me leaving without ordering anything as there was clearly no getting through to her hard headed nature. Who in their right mind would pay $12 for 6 nuggets, a drink, and a fry. Then as I drove away the staff proceeded to laugh out the...

Terrible, I was really looking forward to this new location opening but I have to say the current staff,food,drinks are Terrible. 1st they got my order wrong , 2nd the chicken sandwiches I ordered were soggy, cold and undercooked 3rd the MOST IMPORTANT problem taste of cleaning agents in my soda! I could actually taste the cleaning agent used to clean the soda machines . Very heavy chemical taste. Especially in the sprite . Why open a new wendys if your staff could care less about the product. My experience...