Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Bonner Springs

I wanted to share how impressed I was Halloween afternoon (4:27 pm, when I placed my order) with the staff at Papa Murphy's Pizza in Bonner Springs, Ks. I figured they would be busy, but it was Tuesday & Halloween (10-31-17)and I thought what a great night to not have to cook dinner. Well, everyone else thought so too! I couldn't believe how many people were in that small space...BUT, even though I was in line for about an hour...It was so worth it for the great pizza and to watch those people work. They were so focused, composed, a wonderful example of good people brought up to do a job and do it right. I would not have been comfy with so many people watching me?!?....They didn't miss a beat...they worked like a fine oiled machine, as the saying goes. Yet, they gave you a smile when they gave you your pizza like they were just strolling along. The pizza was WONDERFUL as always but I wanted them ALL to get a bonus!!! The way those folks worked and took care of business is the kind of thing that SHOULD make the news! I will be back the next time we have a craving for their pizza :-)...

Today I drove home from work feeling defeated and not at all in any holiday cheer. So imagine my surprise when my grandbabies decide last minute they want pizza. From where?? Your store. So i call first to ask if it's too late to order online and would they mind....I got a very helpful...no ma'am as long as you pick up before 5pm. Well ... online wasn't working. So I called back and ordered pick up... once again making sure they were ok with a last minute order. Once again I received a very nice no ma'am as long as you are here before 5. Ordered 3 pizzas... super helpful staff...never a negative feeling of being put upon ... which I really anticipated being Christmas eve. I mean seriously...everyone is counting down the minutes to go home on a holiday. Loooong story short... your staff tonight did a great job making our pizza's and I am extremely grateful for their generosity. Way to go!

Always a repeat...

The shop was slammed this evening when I stopped in, but that didn't prevent the three fellows on duty from being exceptionally friendly and courteous to every customer. They offered sincere apologies for delays, and thanked everyone as they exited. It was raining, and I even saw one of the employees hand-deliver a pizza to a customer waiting in her car! My pizza was tip-top, too. Well worth the wait (which wasn't excessive by any means, anyway). I haven't seen this level of professionalism and customer service for a long time, and was beginning to wonder if it was a thing of the past. The Papa Murphy's - Bonner Springs crew has reaffirmed my faith. I will definitely be...