We eat at the Boone DQ frequently and wish the local store would change it’s policy for tipping Blizzards upside down. We have talked to corporate they told us it is a local store decision whether or not to tip Blizzards and offer a free one if it drips. We have politely requested that they not tip our Blizzards numerous times but the employees say they are required to do it. When the store is busy, the ice cream machines apparently can’t keep up and the ice cream too soft so we are handed a Blizzard that drips on us and our car. Tonite my husband went by himself to pick up food and requested covers on our Blizzards thinking that would alleviate the problem. Nope. The first Blizzard was tipped upside down before the cover was put on so hubby was handed a messy Blizzard with a napkin wrapped around it. Of course, we would be entitled to ask the employees to remake the Blizzard(s) but if the ice cream is too soft in the first place, all we do is delay ourselves and those waiting behind us. We’ve contacted Boone store management several times in the past regarding this issue so we are kindly asking again. Please consider changing your policy for the sake of your customers and your employees. Good employees are hard to find and keep (which apparently is why your dining room is closed at times). Be kind to all of us and rethink...
Read moreWent through the drive through and got 2 blizzards (butterfinger and snickers) they bring the butterfinger and I tasted it and it wasent butterfinger the lady came back and I told her and she said it was and I told her it was cookie dough. Another lady came and said is there something wrong with the blizzard and I said it’s not butterfinger and she said it is. She said I can remake it but it will look the same and I said it’s not the look it’s the taste it’s not butterfinger and she took it an remade it and brought it back and it was butterfinger. Then they almost forgot about the snickers one. Never had a bad experience...
Read moreLittle pricey $38 for 3 people and had to wait a long time after ordering. Updating review, We went inside to eat and the flys were insane. You could see them flying all around in the back where food is being prepared then go to soda machine and there are dead fly's in-between the lids and all over the counter and to rinse them off you have to go outside for the restroom. Finally the food comes and it was pretty hard to eat with the fly's all over us. Very disappointed shouldn't be that hard to get the fly's under control. At this point I'll probably never go back...
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