Domino's Pizza — Restaurant in Boonton

I had given them a second chance after having a falling out. I didn't even mind that I usually had to wait outside and wave the pizza person down since they can never find my apartment. What upset me was the last two times I ordered: the pizza was very late and when I called instead of just saying, "We are running behind it will be another 20 minutes." (I don't know mind late pizza, as long as it is hot). The girl on the phone just kept saying, "Oh he just left." Well it was 20 degrees outside and I was waiting in the cold for almost 30 minutes and the only reason my pizza go delivered is I walked to the corner of my street and the street they are on and pretty much pointed out that I can see the place and I know no one left with my pizza yet. The girl kind of begrudgingly said she would make sure mine is delivered next. I even told her that I just wanted them to be honest. I didn't mind waiting out in the cold in front of my place since they could never find it but to wait for 30 minutes is a bit silly. Oh and I tip 20% so it's not...

Ordered through the app. Never had an issue until tonight. Was notified that my order was the way when it hadn’t arrived 25 min later I called and was informed that the driver would be at my door within 5 min. I was even put on hold while the driver was “called”. When I question how they knew which order I was calling about I was told because of caller ID. I called from my cell directly. The number I use on the app is a google number and not even close to my number. And the person on the phone wasn’t even bothered when I called him out on this fact.

I live less than 5 minutes from the store so I wasn’t surprised that the ordered arrived 5-7 min from the time I called. But I was very surprised when I had a different driver than I was notified would be delivering. Found out my driver had clocked out and that is why I hadn’t gotten my order. Could have saved losing my business had I been informed of the truth instead of...

I placed an order here and they made a mistake. I tried calling the store right away however the call was not getting through. Jonathan the store manager said there is nothing we can really do since this happened yesterday. He said he was not present at the store so he cannot do anything. He without consulting with the employees said he can’t do anything. Did not even try to make it right. I don’t understand how do people like these become managers 😂 my 20 bucks is not the problem, my review will cost them hundreds so putting it here but trust me the store staff is not good. I used to place order here regularly and I called in to report the problem once and this is what they did to me. Well I have so many dominos near me so I think I can...