We visited the restaurant on a busy Saturday night. Upon arrival, I noticed two African American women at the hostess stand, inquiring about the menu. The manager directed them towards the Casino area, and once he left, the hostess kindly provided them with a menu. The manager could have done the exact same thing instead of sending them away.
We had a reservation for ten at 6:45 PM, but unfortunately, my entire party was running late. The manager approached me and informed me that if my group didn't arrive in the next six minutes, he'd have to give up our table, which I completely understood. A couple of minutes later, I went to the front to ask the hostess how long we could expect to wait since we were about to lose our reservation. While I was speaking with her, a server approached and began chatting with the hostess, ignoring my presence. I politely interjected, saying, "I was talking to her, I'm sorry." His reply was simply, "I know."
The hostess then asked to be excused to assist the server, and the manager returned to inquire if my party had arrived. I told him no and that he could go ahead and give our table away, as I understood the situation. Before I could ask another question, he brushed me off and wished me a good day.
It feels disheartening when it seems your patronage isn't valued due to the color of your skin, or when you are treated poorly for the same reason. I want to commend the hostess for being wonderful—very kind and attentive. However, my overall experience was disappointing, and I won’t...
Read moreThis was a nice dine in experience but I have had better food & atmosphere, but to each is their own opinion. We were walking around the casino floor, waiting for the restaurant to open. They do not open the inside doors until after 5pm, so we had to stand there & watch people enter the restaurant from the outside & be seated. We were seated, I looked around & this was a nice restaurant but have seen similar floor style/plans with table & seating. Nothing special, but than I inspected my silverware & see all the water spots. We spent almost $300 on this dine-in experience. As nice as the restaurant & the cost per plate, you couldn't get someone to wipe off your silverware? Our waitress was outstanding, Noel was very professional & courteous. She made sure our drinks were full & boxed our leftovers. My wife enjoyed her crab cakes, as apparently no one bakes the crab cakes like this here; she only seen this style in Boston. My steak was pretty flavorless with little to no seasoning, same as my broccoli & my potato had a small hint of salt. My loaded potato had 4 little pieces of bacon on it, maybe the equivalent of a fourth of a slice of thick cut bacon & portioned into smaller pieces. My wife's salmon was tender & she enjoyed her plate, but her crab cake, she considered this the best part of her meal. Imo you can get better steaks, baked potatoe, & broccoli with some flavor from any other steakhouse or restaurant in town & pay a fraction of the price. It was a nice experience just to say "We ate...
Read moreI took my wife here for her Birthday, and we had an amazing time. Our waitress LaCarra was absolutely wonderful! Even if everything else had been horrible, the way she took care of us and treated us would’ve been enough for us to return. She is a true gem! The rest of the staff were some of the best I’ve seen. We watched as Kameron, Scott, Nicholas and Detrix (Please forgive me if I misspelled any names) worked the floor effortlessly, they treated each and every table as if they were the sole table they were in charge of. Each and every one of them worked diligently to keep up each of the tables. Our food was even better than the superb service that we received. Our appetizer was delicious and we have LaCarra to thank for recommending the Beef Carpaccio. We both ordered steaks and they were cooked to perfection. I am thankful we chose to celebrate her birthday at your establishment and will definitely...
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