Caked — Restaurant in Boston

I put in an order January 16, 2024 for a dozen cupcakes for my girlfriend’s birthday. Her favorite thing on this planet is cupcakes. They have a very professional website which looks 100% legit. Searching their social media, no new posts since 2023. After I put my order in, I got a confirmation that it was accepted. Fast-forward to February 3rd, when the order was supposed to be delivered. Radio silence. No updates on shipping or production. I called the business 10 or so times. No answer. After further sleuthing, it seems the business has frozen pipes or some issue. I understand. That’s business, but let people know. Put out some posts on social media. Take down the website or put a disclaimer on the website. Change the voicemail of the phone number. Instead, my girlfriend’s...

I had a great experience with Caked. I live in New York and placed an order for delivery to my brother in Cambridge. I asked if the owner could write “Congratulations” on the box, and they went out of their way to get a card! They also delivered the cupcakes on time and called to confirm that they could leave them outside his apartment . As to the cupcakes, my brother said they’re delicious. Not too sweet and very flavorful/unique. I will be ordering from Caked next time I need...

Ordered from here and they made my doordasher wait there half an hour before canceling. Didn't call or give a reason. Feel worse for the doordasher than myself. If you can't fulfill an order just let the...