Il Mondo Pizzeria — Restaurant in Boston

This review is following a long night shift at the hospital. All I gotta say is nurses gotta eat and that food on night shift has to be top tier because we're already fighting our brains and bodies to stay awake and keep our patients alive. The food we choose to fuel ourselves is sooo important. Il Mondo is a nightshift classic. Service is always fast and the food is always good which is what we really rely on. Absolutely love this place. We got:

BONELESS CHICKEN FINGERS These are literally the best chicken fingers I've EVER had. I mean it. I always get these chicken fingers when I'm working in the city because these babies just make the shift vibes so much better. Always get the 8-count (or more if you're sharing), but seriously the batter they use is always crispy, nicely seasoned and salted and ALWAYS crispy. The chicken is perfectly salted EVERY time. I'm telling you I've ordered these babies so many times and the quality is top tier every time. I stand by what I said...the BEST chicken fingers I'ver EVER had. Also, get their honey mustard. Il Mondo's honey mustard is a MUST with their chicken fingers and fries. Stuff is liquid gold, with a perfect ratio of mustard and honey. Delish.

PEPPERONI PIZZA Pepperoni pizza was so tasty! Simply delicious, crispy outer edge pepperoni, red sauce and mozzarella. The pizza is massive for a large like just massive. One slice is huge, I folded my pizza in half like I folded the crust in half kinda way, once I was a few bites in. Let me tell ya, the first bite is just, yes, because the pizza is hot, the cheese pull is there and the dough is chewy with the crust slightly crunchy so it's got a fabulous bite to it. That pepperoni is so flavorful, teeny bit spicy for someone with a super low spice tolerance, but I thought it was so yummy, the crispy outer edge is my favorite part. Every bite was thoroughly enjoyed. Il Mondo knows how to make a classic Pepperoni Pizza.

ALFREDO PIZZA Have never had an Alfredo Pizza, but man what a funky combo! Alfredo and pizza united! Never would have thought this would work, but wow it's so good! They use the same delicious homemade pizza dough to start and top it with their Alfredo Sauce, grilled chicken and broccoli. It truly is such a surprisingly good combo, it's not too saucy, just enough that it is obviously an Alfredo sauce based pizza, their chicken is ALWAYS moist and that broccoli is fresh, with a slight crunch that you only get with fresh, not frozen broccoli with a slight char from the cooking process. Just divine.

I love Il Mondo, everything on their menu is just fresh and delicious quality, through and through. I will say that getting delivery is preferred for me because there is literally no parking, unless you want to quickly double park with your hazard lights on and someone in the passenger seat. Totally up to you how you wanna get your food. But you have to try the food here,...

Pizza tasted good. But I had the worst experience ever as a customer. I have visited many restaurants in many different countries and never came across a situation similar to what I experienced when I highlighted to the person handing me a slice of pizza that there was a hair in my pizza.

I showed it to him, he pretended he did not see it despite noticing him removing the hair using the tong, which he did not even clean after removing the piece of hair; he did not even apologize. However, I did not take it personal and requested another slice.

The second slice was handed to me was with an attitude. So I decided to make sure there were no additional unwanted surprises. To my dismay, I found another piece of hair under the pizza, right at the center of the plate.

I went back to the man behind the register who handed me the slice of pizza and his got angry and stating the hair belonged to me.

I asked him to give me my money back. At first he refused. But eventually handed me my money and insisted to never return. This man was making all this fuss yelling out loud and insisting the hair belong to me. I tried to explain that it was not my hair because it was below the pizza. He asked me to stay quiet so he can speak. I let him speak, but he never let me explain.

Hence, I told him that he does not represent the restaurant with respect. I let him know he was being rude. And he told me that I do not need to come back. Then I took my phone and starting recording. I asked him to repeat his comment, but he refused once he saw me recording.

Honestly, he has no sense of what customer service means. Additionally, he was been rude and racist. He should not be working with...

I am a director at a neighborhood community center right up the street from IL Mondo so i would frequent them for myself as well as for the kids who attend my center on fridays. Recently i went there for lunch and noticed a sign outside that had lunch specials available. I was interested so i went inside and attempted to place my order. They said that they don’t have lunch specials, so my response was there’s a sign outside with them posted on it. The man then walks outside , i got with him, and we both see the sign with the lunch specials posted. He then proceeded to take a marker out of his pocket and wrote “Not Valid” next to the prices. No big deal, so i ask if they were going to honor the prices for me . He refused without offering an explanation so i asked why not if this is what you guys have advertised out front. To that his response was “ we’re not doing it. Right then is when i realized the disgusting audacity this man was displaying. Had that sign said not valid before i got there i wouldn’t even be writing a review. Had they had the decency to honor it or at least offer me an explanation as to why , this would be different. All i could take from that is maybe me being a young black man i am not a valued customer at IL mondo , and that’s absolutely fine ! But let’s just make these things clear is all i ask because if you can treat me like that i can imagine how black children are treated walking in there...