Poké station and kitchen — Restaurant in Boston

It is tiny and not super wheelchair friendly, FYI. The place is a bit dim for lighting, and the seating area is crowded and close, but luckily, I got there before the dinner rush, and had the place to myself. They have a set menu but you can also build a bowl. I built 2 bowls.

One thing I notice that happens a ton in Boston is that folks who were literally speaking clear and fluent English when you came in switch it up and pretend to not understand you. Why???

Whatever, I got my food. All my food for the day excluding some fruit I had later. 1st bowl- (tuna, edamame, corn, cabbage, cucumber, kimchi, sushi rice, sesame sauce) tasted fine until I bit into some particulate at the end of my meal. What the heck is up with eggshell and rock salt, and all these weird items ending up in food? People stop eating food from other places while your cooking people or being gross and putting things into peoples food who did you no wrong just because you are having a bad day. Like what is the deal with the crazy lack of customer service? Anyway, the 2nd bowl (salmon, carrots, cucumber, kimchi, mango, edamame, tomatoes, brown rice, and spicy mayo,) and it made me feel like I was back in Hawaii for a second. It was soooo good. Apparently something happened and the staff got out of their feelings and one of them was nice and even helped me open my drink. SO - 1 okay and 1 very good, which is I am giving...

Honestly updating my years old review. I’m so disappointed in this place. I’ve been coming here for 7+ years and I always say it’s my fave poke place in Boston. I was so excited to bring my my friend here but it was abysmal.

I always order my pork buns first bc I know they take a while to cook. I even said this upon walking up to the counter. They didn’t start to make them. They proceeded to make me the saddest bowl with like half a scoop of rice, barely any fish, and a tiny squirt of sauce. I then get to the check out & I said don’t worry about the pork buns since you haven’t started but he already charged me for them. We then had to wait 10 mins for them, and they also hardly had sauce.

It’s just sad bc I adore this place and it’s really gotten worse over the years plus the fish quality has gone down a lot. I’ve debated not coming anymore and this is probably the final straw. Unfortunately there are now way better options in Boston.

2 stars bc the guy apologized to us when giving us the late buns and I am very sentimental ☹️

My old review from 6 years ago: I LOVE this place, so many options, the people are nice and they don’t up charge too many things! Really good variety. Plus the Pork buns...

I’ve been to Poke Station near Northeastern a few times, but today really upset me. I picked mango, kimchi, and wonton chips—and they gave me literally one piece of each.

I went back just hoping for a quick apology and the right amount of food. But the young woman with long hair who added my toppings just stared at me and said, “So do you want more?” No apology at all.

Then an older lady nearby said I was making a big deal out of nothing, and a man even told me to just get a refund. From start to finish, not a single person apologized….not even a fake, polite one. That’s what hurt the most. And honestly, I stayed calm the whole time. I really tried to be respectful.

Really...