Starbucks — Restaurant in Boston

I come here because it’s the only Starbucks close to me. It’s nice when this one manager isn’t there because i can bring my very nervous anxiety driven dog with me. He’s also a service pet for emotional well being and this person doesn’t even bother asking. It’s so rude of him for kicking a costumer out just because they can’t leave their dog outside due to very good reasons. He doesn’t seem to share the partner or costumer experience and dealing with him is annoying. Besides that the service is fine. He needs to stop being so rude and try to be more understanding. Last time I checked stores let service dogs in, i get following the law but theres no need to be...

All the females are all so sweet and doing a phenomenal job but one Spanish boy making coffees likes to talk about other costumers with another costumer in Spanish possibly his girlfriend the way she hovers over the counter why he making other people order and think people can’t understand what they are saying . When we can actually understand what is being said . The males needs to get more training about making drinks and taken orders . If I’m ordering caramel Rim and drizzle that means I want the caramel all swirled on the cup not just my top of cold foam. Other wise I’d love to...

SUPER friendly staff! Super cute and clean store. They do a great job!

I'm assuming she's a manager or a shift lead by how professional she was, but the woman with long, thick, brown hair was especially awesome. The store was super busy this morning and she was cranking out orders like it was nothing while making sure all the orders went out perfectly and everything behind the counter was properly labeled and in order. (I ended up sitting in the store for a bit because I had some time to kill)

If she's not a manager or higher, she...