Starbucks — Restaurant in Bothell

This is a review for the Canyon Park free standing store.

In the drive thru this morning the young lady and I dropped my 5 bucks change on the ground. I could not get my door open enough to grab it. I was told by Lisa the morning shift manager that it was against policy to come out and pick money up due to safety concerns. My car was safely parked, but instructed me to pull up while cars behind me pulled in and get it myself.l with no regard to my safety. I told her I am a person with a disability and can't walk, but she persisted telling me she wouldn't get it. I had to pull a Karen, and refused to move until I got my 5 bucks. She eventually came and got the 5 for me and let me know just how unhappy she was. I'm old and remember when Starbucks sold fresh coffee beans and the time I took a 100$ bill into Starbucks and they couldn't make change, so they just gave me the coffee free. Been a loyal customer ever since. Oh well, better to support small coffee shops anyway.

Update I was contacted immediately by email and referred to a helpful customer service agent who assured me that store management would address the interaction I had with Lisa this morning. Also, while I was on the website I noticed that as of October, Starbucks was highly commuted to DEI and that makes us all happy to be Starbucks customers. Changing my star rating from 1 to 4.0 although the agent on the phone deserves...

The Canyon Park Place store has moved from the side of the QFC to the side of the Washington Federal Savings buildings just a block to the West. And they now have a drive-through at their new home! The old site was a wonderful, friendly, delicious place to visit so I am happy that many of their staff have moved with the store. They now have an even bigger store (which looks great from the outside - can't wait for them to be allowed to open the sit-down-and-enjoy part of the store). They are not inside the Washington Federal Bank - the building is now divided into two sections. There are some new baristas, all of whom have been very friendly, but are still learning some of the technical details. But not for long: Stacie is a great manager and the newbies will soon be not just friendly but also part of the very knowledgeable staff who always make my custom drink perfectly (Venti, White Mocha, 3 shots, 7 pumps White Mocha, No Whip =...

Im not a big coffee drinker! But occasionally ill head on to this location! I enjoy almost all of the staff and they are always on top of things. However there is one barista that cant stand me? Im not sure, every time i enter there is one specific barista, they are very hostile to me. I greeted them at the drive thru box and they aggressively said “thanks for your patience” im not sure if thats annoying to do, but i do apologize if it is, but it just made me feel uncomfortable, they called me friend at the drive thru window but i could tell i had upset them, and then they left the window open and complained to their co worker about me and i heard, their co worker was obviously uncomfortable and told them to calm down! They have a mask on almost all the time and a long ponytail. Once again i do LOVE this location but i might just start going inside so i can avoid...